Matt & Nat

Super nice and helpful. In person and on the phone. Merci
Oct 9th, 2022

No return at all only store credit. Very poor customer service! Last time I buy something from Mat & Nat.
Oct 4th, 2022

(Translated by Google) very very disappointed...they offer a one year warranty but...i bought a $135 handbag after 2 months it started to crack and 2 months later the strap broke. I went to see them... they tell me yes it's guaranteed equal value or more and they no longer have my model except in pink ... I'm looking for another model that I like but the ones I like are not expensive enough phew I tell him we forget that the 10$ ... well it's the policy bought something else well yes there's what at 10$ at matt & nat uh nothing and I didn't need anything else .. . so congratulations for your guarantee and your manager with her attitude and her beak in chicken culture... you're just manager... in any case very disappointed (Original) trs trs du...ils offrent une garantie d un an mais... j'ai achet un sac main 135$ aprs 2 mois il a commenc craquer et 2 mois plus tard la ganse a bris. je suis all les voir...on me dit oui c'est garantie valeur gale ou plus et il n'ont plus mon modle sauf en rose ...je cherche un autre modle qui me plat mais ceux que j'aime sont pas assez chers ouf je lui dis on oublie a le 10$ ...ben c'est la politique achet autre chose ben oui y a quoi 10$ chez matt & nat heu rien et j'avais pas besoin d autre chose... alors bravo pour votre garantie et votre grante avec son attitude et son bec en culture de poule... t es juste grante...en tout cas trs du
Jul 20th, 2022

(Translated by Google) Incomprehensible not to offer a refund policy in store (Original) Incomprhensible de ne pas offrir de politique de remboursement en magasin
Jul 13th, 2022

Customer service was rude. Called to see if they had a bag in store. And they pretended to check and told me they didnt have the bag because they didnt want to ship it to me. And then Ignored my calls after.
Jun 9th, 2022