Gaz Propane Monin Inc

(Translated by Google) Super service (Original) Supert service
Apr 8th, 2023

Critical: Professionalism, Punctuality, Quality, Responsiveness
Feb 7th, 2023

(Translated by Google) They came to fill my tank without my consent. Obviously, I was automatically charged on my credit card (direct debit). My intention, however, was to have the tank removed because we were no longer using propane. I placed the request and they came for the canister a few months later, without warning. I tried several times to contact them to get a refund for the overpaid filling without success. They don't call me back and they ignore my emails. Once, I was even told that my customer account was closed! Very poor customer service, absolutely do not recommend. (Original) Ils sont venus remplis ma bonbonne sans mon consentement. videmment, jai t charg automatiquement sur ma carte de crdit (prlvement automatique). Mon intention tait toutefois de faire retirer la bonbonne car nous nutilisions plus le propane. Jai plac la demande et ils sont venus chercher la bonbonne quelques mois plus tard, sans avertissement. Jai tent plusieurs reprises de communiquer avec eux pour me faire rembourser le remplissage pay en trop sans succs. On ne me rappelle pas et on ignore mes courriels. Une fois, on ma mme dit que mon compte client tait ferm! Trs mauvais service client, je ne recommande absolument pas.
Jan 28th, 2023

Positive: Professionalism
Jan 22nd, 2023

Dec 14th, 2022