RénoAssistance - Service de référence d'entrepreneurs en rénovation

(Translated by Google) Audrey's recommendations and professional and courteous service have greatly helped me with my bathroom renovations. Thanks again Audrey! (Original) Les recommandations et le service professionnel et tellement courtois d'Audrey m'ont grandement aider pour les rnovations de ma salle de bain. Encore merci Audrey!
May 20th, 2023

(Translated by Google) From the start on the phone with Audrey, trust and experience were there, courteous and very professional service (Original) Ds le dpart au tlphone avec Audrey, la confiance et lexprience tait au rendez-vous, service courtois et trs professionnel Services: Flooring, Kitchen remodeling
May 20th, 2023

(Translated by Google) Horrible experience with the contractor (Raymonde Aubry Design) who was referred to us by Rno-Assistance: We met Mr. Aubry and his wife on several occasions at their showroom on Dcarie. After several weeks of reflection, we made the decision to sign a contract with Raymonde Aubry Design for the complete renovation of our kitchen, a contract of $50k+. A decision we deeply regret. After several months of delay, the work finally started to end abruptly after 1 month of work. For more than 3 months, we have been waiting for work to resume; we have been waiting for our counter and backsplash since December 2022. Each week, Mr. Aubry, gives us his 'explanations' for the delays: his personal problems which have nothing to do with the project, the slab which breaks at the factory and the following week, the polisher at the factory which in turn breaks. We even had the right to the explanation of the wait for THE replacement part of the polisher which comes from Europe We signed a contract for a turnkey kitchen and we are with it today with a half-finished kitchen, no counters, no backsplash, several plumbing, electrical, painting, plastering and carpentry work that has not been completed. have not yet been carried out as required in the contract. We are currently in legal proceedings against this contractor. To be continued (Original) Horrible exprience avec lentrepreneur (Raymonde Aubry Design) qui nous avait t rfr par Rno-Assistance : Nous avons rencontr M. Aubry et sa femme plusieurs occasions la leur salle de montre sur Dcarie. Aprs plusieurs semaines de rflexion, nous avons pris la dcision de signer un contrat avec Raymonde Aubry Design pour la rnovation complte de notre cuisine, un contrat de $50k+. Une dcision que nous regrettons amrement. Aprs plusieurs mois de retard, les travaux ont finalement dbut pour se finir abruptement aprs 1 mois de travaux. Depuis plus de 3 mois, nous attendons que les travaux reprennent; nous attendons notre comptoir et dosseret depuis dcembre 2022. Chaque semaine, M.Aubry, nous sert ses explications pour les retards: ses problmes personels qui nont rien voir avec le projet, la dalle qui brise lusine et la semaine suivante, la polisseuse lusine qui son tour, brise. Nous avons mme eu droit lexplication de lattente de LA pice de remplacement de la polisseuse qui vient dEurope Nous avons sign un contrat pour une cuisine cl en main et nous en sommes avec aujourdhui avec une cuisine moiti fini, aucun comptoir, aucun dosseret, plusieurs travaux de plomberie, dlectricit, de peinture, pltre et de menuiserie qui nont pas encore t effectus tel quexig dans le contrat. Nous sommes prsentement en procdures judiciaires contre cet entrepreneur. suivre
May 18th, 2023

(Translated by Google) Although we did not retain the services of a company referred by Reno-Assistance for our roofing project, I still want to highlight the excellent work of my advisor Fanny Millette. Professional, honest but above all an excellent customer approach. We will definitely contact her before our next renovation project! (Original) Bien que nous n'ayons pas retenu les services d'une compagnie rfre par Reno-assistance pour notre projet de toiture, je tiens quand meme a souligner l'excellent travail de ma conseillre Fanny Millette. Professionnelle, honnte mais surtout une excellente approche la clientle. Nous la contacterons sans faute avant notre prochain projet de rno! Service: Roof repair
May 18th, 2023

(Translated by Google) We only used the services of advisor Fanny Millette, who has always been professional in her communications with us. (Original) Nous avons utilis uniquement les services de la conseillre Fanny Millette, laquelle a toujours t professionnelle dans ses communications avec nous.
May 16th, 2023