Beachcomber Hot Tubs

(Translated by Google) Thank you very much for your great work, Andre-Anne is super efficient and very dynamic. Good customer service :-)) (Original) Merci beaucoup pour votre beau travail, Andre-Anne est super efficace et trs dynamique. Bon service la clientle:-))
May 18th, 2023

(Translated by Google) Good experience with customer service which helped me correct a flow switch problem that was not properly connected. I was very well served. (Original) Bonne exprience avec le service la clientle qui m'a aid corriger un problme de Flow switch mal branche. J'ai t trs bien servi.
Nov 12th, 2022

One of the worst spa places I have ever visited in my life, the door was closed, you had a ring the bell and wait for someone to open, who has a front store and puts a bell with a door locked for clients to ring a bell and wait to go in? Then theres nothing inside, we asked the lady how much does the spa cover cost, pointing to the product, 3 times and 3 times were told , depends on size , around 400-600$ , yes, I was pointing to the metal Gazebo style hard cover. Then with a smirk smile, I was told, thats a 7-9K cover, well, guess what, I went to Bullfrog and bought my spa today M9 model 42K. Dont judge a book by its cover, this is canada, you never know when an opportunity falls, customer service is what we breath, this is all we do, service and support! If youre looking for a spa or anything that has to do with a spa, dont visit this place.
Jun 21st, 2022

Got my Beachcomber Hottub in May 2021. Yes we waited a long time to get the spa because of supply chain related issues. However, Pierre Sauve kept us informed and updated. We absolutely LOVE our Beachcomber 590. Outstanding customer service when the team came to install the tub. Pierre came over to our house to explain and demo how to take care of the hottub. Followed his advice, always have crystal clear water. Anytime I had a question I had response in a timely fashion. 6 months in with our hottub ... well worth the wait! Top quality tubs, great customer service.
Apr 18th, 2022

(Translated by Google) I just ordered my Beachcomber 730 Special Edition. The seller Pierre is fantastic nothing less. He was very patient in answering my many questions. My recommendation: never buy a spa without having tried it. I had to try a dozen to finally find the right model. This shop definitely saved me a bad spa purchase not comfortable for my physique. It takes an experienced person like Pierre to advise us. I am waiting to receive it and I will add another opinion following my use for after-sales service. I see a lot of brands but according to what I've seen, the Beachcomber made in Canada seem really designed for our winters...and in my opinion, it's THE most important criterion after being comfortable. What impressed me the most, Pierre himself will come in person to make sure that the spa is well started during the connection of the electrician!!! Forget about Costco, Club Piscine or Trevi. ..Cheer Update: Jan 2022: received the spa. Fantastic was worth the wait! Once again, the personalized service of Pierre who came to make sure that the installation was ok and the next day that the electricity was well done with start-up and explanations of the products = I highly recommend. Oh yes and all done at -15C!!! Thanks Peter! (Original) Je viens de commander mon Beachcomber 730 dition spcial. Le vendeur Pierre est fantastique rien de moins. Il a t trs patient en rpondant mes nombreuses questions. Ma recommandation: n'achetez jamais un spa sans l'avoir essay. J'ai d en essayer une dizaine pour finalement trouver le bon modle. Cette boutique m'a dfinitivement fait sauver un mauvais achat de spa non confortable pour ma physionomie. a prend une personne exprimente comme Pierre pour nous conseiller. Je suis en attente de le recevoir et j'ajouterai un autre avis suite mon utilisation pour le service aprs vente. Je vois beaucoup de marques mais selon ce que j'ai vu, les Beachcomber fait au Canada semblent vraiment conus pour nos hiver...et selon moi c'est LE critre le plus important aprs d'tre confortable. Ce qui m'a le plus impressionn, Pierre lui mme viendra en personne s'assurer que le spa est bien parti pendant le branchement de l'lectricien!!! Oubliez a de Costco, Club Piscine ni Trvi. ..Bravo Mise jour: Jan 2022: reu le spa. Fantastique valait la peine dattendre! Encore une fois, le service personnalis de Pierre qui est venu sassurer que linstallation est ok et le lendemain que llectricit est bien faite avec dmarrage et explications des produits = je recommande fortement. Ah oui et le tout fait -15C !!! Merci Pierre!
Oct 26th, 2021