Groupe Synergire

(Translated by Google) I've had my 2 heat pumps for 4 years and I regret it every day. The heat pumps are noisy and when I need the 24-hour service that was promised to me, I NEVER get an answer for a good week! moreover I try to have an email address to send them emails and no address is in their name ... fraud? maybe I'll get the lawyers in there soon! (Original) ca fait 4 ans que j'ai mes 2 thermopompes et je le regrette a chaque jour . Les thermopompes sont bruillantes et quand j'ai besoin du service 24h qui m'as t promis je n'est JAMAIS de rponse avant une bonne semaine ! de plus j'essaie d'avoir une adresse email pour leur envoyer des courriel et aucune adresse est a leur nom ... fraude ? peut etre bien j'embarque les avocat la dedans dans pas longtemp !
Mar 20th, 2023

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Heating system installation
Jan 28th, 2023

Services: Install AC, Heating system installation
May 5th, 2022

(Translated by Google) Very poor after-sales service.... They throw the ball back to each other by saying that a service call has been made for an emergency call for over a week and still no one has returned. Machine bought less than a year ago and already having problems with it. (Original) Service aprs-vente trs pauvre.... Ils se relancent la balle en disant qu'un appel de service t log pour un appel d'urgence depuis plus d'une semaine et toujours sans retour de personne. Machine achet il y a moins d'un an et dj des problmes avec. Service: Ductless heating & A/C services
Dec 14th, 2021

I have a heating system installed about a year ago, to replace an older fuel oil heater. when I asked, the rep told me that there was no subsidy from Laval for the replacement anymore. Turned out that they actually didn't have the license required by the city in order to get the subsidy. When I asked them about it, they promised they would get the license soon. The back and forth went for about a couple of months until they stopped responding any emails or calls. They also broke my back door after removing the fuel oil tank. When I tried to go to their office I found out the address was bogus and their website too. So I ended back with a broken backdoor and a lost city subvention plus a highly overpiced heating system. Service: Heating system installation
Oct 22nd, 2021