THOMAS SABO

Very disappointed with service from Caroline from Thomas Sabo Laval. I drove 40 minutes to come at the opening of the store to fix the bracelet of the 700$ watch I bought online.. She told me to come back another day.. she had no time she was planning an event. BTW they were 2 employees in the store... 1 client...very frustrating..
May 14th, 2023

(Translated by Google) Thanks to Ms. Caroline for her excellent service. Sale without pressure. I adore ! (Original) Merci Mme Caroline pour son excellent service. Vente sans pression. J'adore !
May 4th, 2023

Wow! First time purchasing online at Thomas Sabo and they did not disappoint! I placed my order on Wednesday evening and the item delivered early afternoon on Friday! The item included an engraving so the turn around time was fantastic and completely unexpected. I will be placing more orders soon for sure! Thank you!
Apr 14th, 2023

(Translated by Google) I've been doing business with them for years never needed the warranty today yes with a ring I bought the week before all sorts of excuses not to accommodate me telling me that the money it's like that if she would have taken the time to show me other similar rings that have the same Fault I would have understood that was not the case telling me that when she sold it to me she was Correct seven days before imagine at the same time a young girl came with a broken chain she said she shouldn't have put it on with boots the warranty doesn't apply so what's the warranty with them Damage after two rings three bracelets a necklace and gift certificates it's over I'll go elsewhere carrefour Laval finished (Original) a fait des annes que je fais affaire avec eux jamais eu besoin de la garantie aujourdhui oui avec une bague que jai achet la semaine davant toutes sortes dexcuses pour ne pas maccommoder en me disant que largent cest comme a si elle aurait pris le temps de me montrer dautres bagues pareil qui ont le mme Dfaut jaurais compris a na pas t le cas me disant que lorsquelle me la vendu elle tait Correct sept jours avant imaginer dans le mme temps une jeune fille est venu avec une chane casse elle a dit que elle N aurais pas d le mettre avec des bottes la garantie ne sapplique pas alors cest quoi la garantie avec eux Dommage aprs deux bagues trois bracelets un collier et des certificats cadeaux cest termin jirai ailleurs carrefour Laval fini
Apr 12th, 2023

(Translated by Google) Served by Annie, the best service I've ever had, polite, smiling, friendly, she even offered to polish my girlfriend's ring! (Original) Servi par Annie, le meilleure service que j'ai jamais eu, polie, souriante, aimable, elle a mme offert de polire la bague de ma copine !
Apr 11th, 2023