Matelas Bonheur

(Translated by Google) Great service! Quick delivery! Thank you Mr Black! (Original) Excellent service! Livraison rapide! Merci Monsieur Black!
May 10th, 2023

WOW! Talk about 5 star service. The store Director Cedric Black not only completed my order ASAP, he personally DELIVERED it within a few hrs, Ha! Bravo!!!
Mar 31st, 2023

(Translated by Google) Great service from Rachel. She took the time to explain in detail each type of mattress she offered us. She spent at least an hour with us and was very friendly. Not the type of salesperson you see in other furniture stores. In addition, the store has an impressive number of mattresses that you can try. At least double Sleep. (Original) Excellent service de la part de Rachel. Elle a bien pris le temps de nous expliquer en dtail chaque type de matelas qu'elle nous proposais. Elle a pass au moin une heure avec nous et tais trs amical. Pas le type de vendeur/se qu'on vois dans d'autre magasins de meubles. De plus le magasin a un nombre impressionant de matelas qu'on peux essayer. Au moin le double de Dormez vous.
Mar 13th, 2023

(Translated by Google) I would like to say that Matelas Bonheur Web's customer service is impeccable. Pablo Garcia, number one! Thanks! (Original) J'aimerais dire que le service la clientle de Matelas Bonheur Web est impeccable. Pablo Garcia, numro un! Merci!
Feb 21st, 2023

(Translated by Google) Run away, they don't respect the law! I bought a Greensleep mattress for $3,000 which, in less than a year, dug in and caused me serious back pain. The proof is clear and the photos too, but Matelas bonheur refuses to pick up the mattress and reimburse me for it, as the law provides in such cases. They ask me to go through the Greensleep mattress company, which is not what the legal warranty of the Civil Code of Quebec provides, in addition to complicating things and causing undue delays. They are unreasonable and despite my explaining their legal obligations to them, and after a complaint with the Consumer Protection Office, after more than a month of proceedings, I still have to sleep on a mattress that gives me serious headaches. back, because they do not act. More than disappointing, it is illegal and dangerous for the health of consumers. (Original) Fuyez, ils ne respectent pas la loi ! J'ai achet un matelas Greensleep 3000$ qui, en moins d'un an, a creus et m'occasionne des srieux maux de dos. La preuve est claire et les photos aussi, mais Matelas bonheur refuse de venir rcuprer le matelas et me le rembourser, tel que la loi le prvoit dans de tels cas. Ils me demandent de passer par la compagnie de matelas Greensleep, ce qui n'est pas ce que prvoit la garantie lgale du Code civil du Qubec, en plus de complexifier les choses et d'occasionner des dlais indus. Ils sont draisonnables et malgr que je leur explique leurs obligations lgales, et aprs une plainte retenue l'Office de protection du consommateur, aprs plus d'un mois de dmarches, je dois encore dormir sur un matelas qui me donne de srieux maux de dos, car ils n'agissent pas. Plus que dcevant, c'est illgal et dangereux pour la sant des consommateurs.
Feb 21st, 2023