Club Granite

Dont make same mistake I did, avoid at all cost!!
May 1st, 2023

Great company
Mar 24th, 2023

(Translated by Google) The Lebanese lady on the phone is arrogant and spoke to me as if I were a child who doesn't understand anything. Know that the customer service with her husband was A1 ... Until we pay in full! Then it's the lady who isn't able to answer a simple question; What is the delivery date in order to schedule the various trades. The counter arrived damaged, we were told to call for them to try to fix it, after ten calls we still haven't heard back and it's been 3 months now. I never write reviews but I took 5 minutes of my time to save someone the hassle and stress I had, stay away from this company!! (Original) La madame libannaise au tlphone est arrogante et m'a parl comme si j'tais un enfant qui ne comprend rien. Sachez que le service la clientle avec son mari tait A1... Jusqu' temps qu'on paie la totalit ! Ensuite c'est la madame qui n'est pas capable de rpondre une question pourtant simple; Quel est la date de livraison afin de cduler les diffrents corps de mtier. Le comptoir est arriv endommag on nous dit d'appeler pour qu'ils tentent de le rparer, aprs une dizaine d'appel nous n'avons toujours pas eu de retour et cela fait maintenant 3 mois. Je n'cris jamais de reviews mais j'ai pris 5 minutes de mon temps pour viter quelqu'un le tracas et le stress que j'ai eu, tenez-vous loin de cette compagnie!!
Feb 26th, 2023

(Translated by Google) The only good service we had was during the purchase and payment! So to start we didn't have the date we should have, very difficult to speak with someone we had to push back the company for the backsplash as well as the plumber (Basically we were 3 extra weeks without a functional kitchen) . The lady on the phone was very arrogant. The quartz counter paid $9500 had a crack, we called and never got a return call. She dared to tell us that it was we who made the crack. It's anything I strongly advise against! (Original) Le seul bon service que nous avons eu a t lors de l'achat et paiement! Alors pour commencer nous n'avons pas eu la date que nous devions avoir, trs difficile parler avec quelqu'un nous avons d repousser la compagnie pour le backsplash ainsi que le plombier (En gros on a t 3 semaines supplmentaire sans cuisine fonctionnelle). La madame au tlphone t trs arrogante. Le comptoir de quartz pay 9500$ avait une fissure, nous avons appel et n'avons jamais eu de retour d'appel. Elle a os nous dire, que c'est nous qui avons fait la fissure. C'est n'importe quoi je dconseille fortement!
Feb 3rd, 2023

I'm reading the reviews and I'm very surprised. I did shop a lot for my quartz countertop 7 years ago. I was serving by Mona. Excellent service and best price. Installation was completed in time. So this winter we renovated the kitchen and I went directly to see them again, we dealt with Mona again and we got the same personal amazing service. Yes our quartz was a couple of days late for installation, but they call us to let us know, is not a big deal we had a temporary counter. I keep recommending the place to my friends, as I said I'm very surprised with the reviews is like if we're not talking about the same place.
Jul 21st, 2022