Articles Ménagers Dura Inc

(Translated by Google) I wanted to share my experience with you so that you don't get caught like me. Last spring, I bought a bistro set of 2 chairs with a table at Tanguay. The set comes from the Dura company and is of more than questionable quality. After only one summer outside, there are traces of rust all over the chairs and the table. After contacting the company, I was told that rust is not guaranteed (see their warranty sheet). Indeed, as specified on this sheet, rust is not guaranteed. However, for a bistro set over $500 that is normally made for outdoors, I didn't think there would be any rust after only 4 months of use. In summary, very poor quality product that stains clothes due to rust and no consideration for customer service. The lesson to be learned, do not buy products from this company! If I could put 0 stars that would be my choice. (Original) Je voulais vous partager mon exprience pour ne pas vous faire avoir comme moi. Jai achet au printemps dernier un ensemble bistro de 2 chaises avec une table chez Tanguay. Lensemble provient de la compagnie Dura et il est dune qualit plus que douteuse. Aprs seulement un t lextrieur, il y a des traces de rouille partout sur les chaises et la table. Aprs avoir communiqu avec la compagnie, on me mentionne que la rouille nest pas garantie (voir leur feuille sur la garantie). Effectivement tel que spcifi sur cette feuille la rouille nest pas garantie. Par contre, pour un ensemble bistro de plus de 500$ qui normalement est fait pour lextrieur, je ne croyais pas quil y aurait de la rouille prs seulement 4 mois dutilisation. En rsum, produit de trs mauvaise qualit qui tche les vtements cause de la rouille et aucune considration du service la clientle. La leon retenir, ne pas acheter de produits de cette compagnie! Si je pouvais mettre 0 toile a serait mon choix.
Nov 23rd, 2022

Fairly expensive conversation set, 6 piece jasmin set falling apart after 1 year. spoke with customer service and wasn't able to get a satisfactory result. Customer service stated that this product needed to be stored in a heated area for the winter, who has the room to store something of this size for the winter? I stored it covered in my shed which I thought was more than adequate as most people just leave the furniture on their deck / patio. Your more than welcome to come to my house to see this garbage before I throw it out if you live in the GTA. PLEASE DO NOT BUY FROM THIS COMPANY AS THEY DO NOT STAND BEHIND THEIR IMPORTED PRODUCTS.
Aug 10th, 2022

(Translated by Google) The lady at the reception is really nice. Too bad the quality of the products is not up to par. (Original) La dame l'accueil est vraiment gentille. Dommage que la qualit des produits ne soit pas la hauteur.
Jul 26th, 2022

Bought the Seattle aluminium sofa 4 pieces set... no instruction manual... just bolts and parts...
Jul 1st, 2022

Very poor customer service.
May 22nd, 2022