Gestactif Inc

Feb 23rd, 2023

(Translated by Google) Update: I wanted to update their service 9 months later, dated February 21, 2023. I am still disappointed with this company. Despite their fine promises, even today he does not answer their emails. After more than a week and several reminders. Especially since my post is about building security. -------------------------------------------------- ------ I am very disappointed with this company. I sent several emails which went unanswered. So I had to call 3 times regarding a problem. 3 times they tell me that they are checking and they call me back. Never had a return call. I sent a complaint write. I loved having follow-up. I had to call again to find out what was happening with my complaint. They say the responsible person will call me back. As of this writing, still no return call. It raises the seriousness of the company when it takes you more than a week to follow up on a complaint. (Original) Mise jour: Je voulais faire une mise jour de leur service 9 mois plus tard, en date du 21 fvrier 2023. Je suis toujours aussi due de cette compagnie. Malgr leurs belles promesses, encore aujourd'hui il ne rponde pas leurs courriels. Aprs plus d'une semaine et plusieurs rappels. Surtout que mon message concerne la scurit du btiment. -------------------------------------------------------- Je suis trs due de cette entreprise. J'ai envoy plusieurs courriels qui sont rests sans rponse. J'ai donc d appel 3 fois concernant une problmatique. 3 fois on me dit qu'on vrifie et on me rappelle. Jamais eu de retour d'appel. J'ai envoy une plainte crire. J'aimais eu de suivi. J'ai encore d appeler pour savoir ce qui arrivait avec ma plainte. On dit que la personne responsable va me rappeler. Au moment o j'cris ces lignes, toujours pas de retour d'appel. Cela monte le srieux de l'entreprise quand cela te prend plus d'une semaine faire un suivi d'une plainte.
Feb 17th, 2023

Gestactif is by far one of the worst property management companies you can deal with. Their staff is incompetent and will not take action on anything. It took them months of calls and emails back and forth. They do not take accountability and will go as far as blaming everyone else, including the client. The issues are still unresolved. Looking forward to a change of management company.
Feb 9th, 2023

(Translated by Google) Very bad building management company. I do not recommend. (Original) Trs mauvaise compagnie de gestion d'immeuble. Je ne recommande pas.
Jan 26th, 2023

(Translated by Google) FLEE AND DON'T LOOK BACK!!! Last year, the new Board of Directors (CA) hired Gestactif. The appointed property manager neither knows nor respects the articles of the Civil Code of Quebec or of the declaration of co-ownership: the mode of transmission of the notice of meeting, the minimum deadlines for sending the notice of meeting or the attendance registration process for the meeting, which could invalidate any decisions made during the meeting. No minutes sent to the co-owners to date. Besides, if you ask to consult the records of the Syndicate, GOOD LUCK!! When a co-owner complains that they have not received a communication, they are told to check their unwanted emails, without ever returning said communication. The requests of the co-owners remain unanswered or if a response is received, it is generally useless. Our manager lies like she breathes. Condominium maintenance is neglected like never before. When we advise her that the cleaning has not taken place and that we witness it, she checks with the supplier and advises us that she has closed our file because she believes in the lies of the supplier. The co-owners are the liars!! During this time, the co-owners must pay for their services not rendered. Gestactif does not yet understand that it is the co-owners who pay their salary. This is just shameful!!! (Original) FUYEZ ET NE VOUS RETOURNEZ SURTOUT PAS !!! Lanne dernire, le nouveau conseil dadministration (CA) a engag Gestactif. La gestionnaire immobilire attitre ne connat, ni ne respecte, les articles du code civil du Qubec ou de la dclaration de coproprits : le mode de transmission de lavis de convocation de lassembl, les dlais minimums pour lenvoi de lavis de convocation ou le processus dinscription des prsences lassemble, ce qui pourrait invalider toutes les dcisions prises durant lassemble. Aucun procs-verbal transmis aux copropritaires ce jour. Dailleurs, si vous demandez consulter les registres du Syndicat, BONNE CHANCE !! Lorsquun copropritaire se plaint de ne pas avoir reu une communication, on lui dit de vrifier ses courriels indsirables, sans jamais lui retourner ladite communication. Les demandes des copropritaires demeurent sans rponse ou si une rponse est reue, elle est gnralement inutile. Notre gestionnaire ment comme elle respire. Lentretien de la coproprit est nglig comme jamais auparavant. Quand on lavise que le nettoyage na pas eu lieu et que nous en sommes tmoins, elle vrifie avec le fournisseur et nous avise avoir ferm notre dossier car elle croit aux mensonges du fournisseur. Les copropritaires sont les menteurs !! Pendant ce temps, les copropritaires doivent payer pour leurs services non rendus. Gestactif ne comprend pas encore que ce sont les copropritaires qui paient leur salaire. Cest tout simplement honteux !!!
Nov 21st, 2022