Boutique du Cordonnier - Cordonnerie et Chaussures Confort

(Translated by Google) I've always had good service usually to buy but on the repair side I had bad service, I had a complete zipper replaced on a winter coat and it did not last the whole winter I have spend half the winter with a coat not attached (work coat) I went there to have it looked at, an employee greeted me I explained the situation to her she left with my coat without telling me anything, I said to myself, he repaired it because the zipper had a fault...after 10 minutes another employee, the one who did the repairs, came back to give it to me and didn't say it was $13, I explained to him again the fact that I had had the zipper changed ...ect and he says I can leave it to you for $10, I paid the $10 he didn't seem to want to accommodate. The problem is not that he made me pay but more that no one told me beforehand how much it was going to cost and that there was no guarantee of their work done in the past few months before... I got out of there a little shocking how it went and also after I told them about it on facebook and got no response. I always bought my work boots there, now I'm going elsewhere I'm really disappointed with how it went... (Original) J'ai toujours eu un bon service d'habitude pour acheter mais du coter reparation j'ai eu un mauvais service, j'ai fait remplacer une fermeture eclaire complete sur un manteau hiver et elle na pas fait l'hiver au complet j ai passer la moitier de l hiver avec un manteau pas attacher (manteau de travail) j'y suis aller pour le faire regarder, une employer ma acceuillit je lui explique la situation elle part avec mon manteau sans rien me dire, je me suis dit il le repare pasque la fermeture eclaire avait un default...au bout de 10 minute un autre employer, celui qui fait les reparation revient me le donner et ne dit sa fait 13$, je lui reexplique le fait que javais fait changer la fermeture eclaire...ect et il dit je peut te le laisser a 10$, j ai payer le 10$ il avait pas l air a vouloir accomoder. Le probleme est pas du fait quil mon fait payer mais plus du fait que personne ma dit avant combien sa allais couter et que se netait pas garantie de leur travail fait dans le passer quelque mois avant...je suis sortie de la un peut choquer de la maniere dont sa cest passer et aussi apret je leur en ai fait part sur facebook et pas eu de reponse. J achetais toujours mes bottes de travail la, maintenant je vais aller ailleur je suis vraiment decu de la maniere dont sa cest passer...
May 11th, 2023

(Translated by Google) Nice shop, Dalida gave us SUPER service! (Original) Belle boutique, Dalida nous a donn un SUPER service!
May 5th, 2023

Special hidden footwear gem in all Quebec in my opinion ! For sure the best service-selection of top quality footwear accessories and even work boot selection. Family business that treat their clients as family ! Great experience
May 1st, 2023

Outstanding customer service paired with competitive prices are what sets them apart! Always friendly and eager to help highly recommend!
Apr 8th, 2023

Went there for my sister ,shes needed shoes for work and we received an amazing service, the lady that helps us was A1 , they have everything your looking for :work boots,sneakers, winter boots sandals and socks definitely will be coming back
Mar 15th, 2023