Caisse Populaire

(Translated by Google) Seriously, but what is that? Who exactly do cashiers take themselves to be? We are customers, you are in customer service, it's simple, isn't it? You can keep your attitude. (Original) Srieusement, mais c'est quoi a ? Les prpos(es) aux caisses se prennent pour qui exactement ? Nous sommes clients, vous tes au service client, c'est simple non ? Votre attitude vous pouvez vous la gardez.
Apr 16th, 2023

(Translated by Google) Rotten service from the clerk and even the lady who came. Supposed to call us back but never got a call. (Original) Service pourri du commis et mme la dame qui est venue. Suppos nous rappeler mais jamais eu aucun appel.
Apr 5th, 2023

(Translated by Google) Very disappointed with the service received. I have been a customer with the caisse for 20 years already. They charge a $115 fee to close one of my accounts with them. Never advised me of these fees when closing the account in question or beforehand when I took the trouble to contact them. They charge hidden administration fees. It's against the Consumer Protection Act. Despite a complaint made directly to management, he unfortunately did not rectify the situation. *** In their response to this notice, they mention that someone will contact me, after 1 week, I have never had a follow-up ** (Original) Bien du du service reu. Je suis cliente avec la caisse depuis 20 and dj. Il charge de frais de 115$ pour fermer un de mes comptes avec eux. Ne m'ont jamais avis de ces frais lors de la fermeture du compte en question ni au pralable quand j'ai prit la peine de les contacter. Ils chargent des frais d'administration cach. C'est contre la Loi sur la protection du consommateur. Malgr une plainte fait directement la direction, il ne rectifie pas la situation malheureusement. *** Dans leur rponse ce prsent avis, il mentionne qu'une personne communiquera avec moi, aprs 1 semaine, je n'ai jamais eu de suivi**
Mar 14th, 2023

(Translated by Google) The worst service ever seen Arrogant young man on the phone No sympathy A big zero! (Original) Le pire service jamais vu Jeune homme au tlphone arrogant Aucune compassion Unngros zro!
Jan 4th, 2023

(Translated by Google) Worst checkout service; they managed to make a mistake by making a transfer which was intended for another of my accounts and sent it to someone else: result I had to run after my money and it took 5 days before have a resolution; it was just impossible to get in touch with someone from their fund, I had to spend several hours with the customer service who was half able to help me. (Original) Pire service en caisse; ils ont russi se tromper en faisant un virement qui tait destin un autre de mes compte et lont envoy quelquun dautre: rsultat jai d courir aprs mon argent et a a pris 5 jours avant davoir une rsolution; ctait juste impossible de rentrer en contact avec quelquun de leur caisse, jai du passer plusieurs heures avec le service la clientle qui tait moiti capable de maider.
Dec 8th, 2022