Tanguay Lévis

(Translated by Google) Tanguay who prides himself on providing great customer service. Communicating by phone turns out to be a real obstacle course; take the test... You get voicemail, impossible to talk to someone. By the way, I was never called back. This frustrated me to the point that I canceled my order. (Original) Tanguay qui se targue d'offrir un formidable service la clientle. Communiquer par tlphone se rvle tre un vritable parcours du combattant; faites le test... Vous tombez sur ne bote vocale, impossible de parler quelqu'un. Au fait, on ne m'a jamais rappel. Cela m'a frustr au point que j'ai annul ma commande.
May 18th, 2023

(Translated by Google) Too long to hear from us, it's been two weeks and a day since we applied for the legal guarantee and no news, call 4 more times (Original) Trop long avant davoir des nouvelles a fait deux semaine et un jour quon a fait la demande de garantie lgal et pas de nouvelle appeler 4 fois en plus
May 6th, 2023

(Translated by Google) The seller gave me excellent service (Original) Le vendeur m'a offert un excellent service
Apr 20th, 2023

(Translated by Google) It's the sellers of any department who come to answer us after having made an appointment at the reception. They are not specialized in a particular department. I unfortunately knew more details about the televisions than the seller who tried to answer our questions. We finally left without buying anything given the company's lack of knowledge of its products. This is no longer the service we had before. (Original) Ce sont les vendeurs de n'importe quel dpartement qui viennent nous rpondre aprs avoir pris un rendez-vous l'accueil. Ils ne sont pas spcialiss dans un dpartement en particulier. Je connaissais malheureusement plus de dtails sur les tlvisions que le vendeur qui tentait de rpondre nos questions. Nous avons finalement quitt sans rien achet vu le manque de connaissance de l'entreprise sur ses produits. Ce n'est plus le service qu'on avait avant.
Apr 28th, 2023

(Translated by Google) My mother's oven had a problem and the technician who came to fix everything insulted my mother (who is sick) by saying that she did not know how to cook... in the end the oven had to be changed, because it there was a problem. Very disappointing. Customer service is the key to any business. I hope that the company will remedy this situation and no longer insult anyone by hiring incompetent people. (Original) Le four de ma mre a eu un problme et le technicien qui est venu pour rparer le tout a insulter ma mre (qui est malade) en disant qu'elle ne savait pas cuisiner... finalement le four devait se faire changer, car il y avait un problme. Trs dcevant. Le service la clientle est la cl de toute entreprise. J'espre que l'entreprise va remdier cette situation et ne plus insulter de personne en engageant des incomptents.
Apr 10th, 2023