Groupe Nettoyeur A Sec

They lost my Burberry shirt $600, and Mathieu Cotoure told me to speak with consumer protection. Never sending anything to this place again. But they will hear from my lawyers :)
Sep 18th, 2022

(Translated by Google) Thank you for your service and empathy (Original) Merci pour votre service et votre empathie
Jun 29th, 2022

Apr 12th, 2022

Nov 24th, 2021

(Translated by Google) the pick-up service at the start was A1, I imagine it's due to the fact that they were contacted by an insurance company and this must be a big part of their business, they were courteous and fast , that being said, I was very reluctant to send certain articles, they all told me repeatedly that they were exceptional, and that they had insurance etc., one of my sweaters came back in a terrible state ( as if it had been washed 15 times and more), the sweater itself has been worn 5 times and washed 1 time, obviously, the company blames the customer, and tells me that I would have washed it too much, etc., their problem management is worthy of a class D dry cleaner, out of 60 items sent they were all OK except this part and refuse to do anything, Be careful if you send your items no matter what it says it will at your own risk. (Original) le service de prise en charge au dpart tait A1, j'imagine que c'est du au fait qu'il ont t contacter par une compagnie d'assurance et cela doit tre une grosse partie de leur business, il ont t courtois et rapide, ceci tant dit, j'tais trs reticent envoyer certain article, ils m'ont tous mentionner a multiple reprise qu'il tait exceptionnel, et qu'ils avait des assurance etc, un de mes chandails est revenu dans un tats lamentable ( comme si il avait t lavez 15x et plus), le chandail en soit t porter 5 reprises et lavez 1 fois, videmment, la compagnie blame le client, et me disant que je l'aurais trop lave etc, leur gestion de problme est digne d'un nettoyeur sec de classe D, sur 60 article envoys ils tait tous OK, sauf cette pice et refuse de faire quoi que ce soit, Prenez garde si vous envoyer vos articles, peu importe ce qu'il dise ce sera vos risque et pril. Service: Delivery
Jun 4th, 2020