Biron - Laboratoire médical

(Translated by Google) Excellent service from the operator to the nurse (Original) Excellent service du tlphoniste jusqua l'infirmire
Feb 1st, 2023

(Translated by Google) No direct service (Original) Pas de service directement
Oct 29th, 2022

(Translated by Google) If I could I would give 0. The lady answering calls for questions regarding COVID screening is rude and far from the right person to put in this position. She screams, but really loud! just for a clarification of the procedure for using the kit received at home, and with an infantilizing tone. She cuts her interlocutor off by shouting. Not professional at all. I would have liked to mention his name but I didn't. She had an African accent. If she recognizes herself, she would have better take courses to improve her customer service. (Original) Si je pouvais, je donnerai 0. La dame qui rpond aux appels pour des questions concernant le dpistage COVID est impolie et loin d'tre la personne qu'il faut mettre ce poste. Elle crie, mais vraiment fort! juste pour une clarification de la procdure d'utilisation de la trousse reue la maison, et avec un ton infantilisant. Elle coupe la parole son interlocuteur en criant. Pas professionnel du tout. J'aurais aim mentionner son nom mais je ne l'ai pas. Elle avait un accent africain. Si elle se reconnait, elle aurait mieux aller prendre des cours pour amliorer son service la clientle.
Sep 22nd, 2022

(Translated by Google) The Appointment Rescheduling Specialists (Update: They just rescheduled my appointment again, crass incompetence at its finest!) (Original) Les spcialistes du report de rendez-vous (Mise jour: ils viennent encore de reporter mon rendez-vous, l'incompetence crasse son meilleur!)
Aug 29th, 2022

Jun 27th, 2021