Marina Le Merry Club

Feb 21st, 2023

(Translated by Google) Change place (Original) Change de place
Feb 1st, 2023

Dec 7th, 2022

(Translated by Google) AVOID this rental center at all costs. The boat we had rented was really not doing well. The engine did not have enough power to get the boat out of the water, as if there was water in the gas (my husband has been a mechanic for almost 40 years). We returned to the marina after about 20 minutes. My spouse told the person doing the visual inspection on departure and return that the boat was not well. The person asked him: is it like there is water in the gas? My husband replied yes. The rental manager then offers us to wait 40 minutes for the mechanic to come back from dinner or to take another boat. As we were with an 18 month old child, we decided to take the other boat, in order to avoid waiting 40 minutes. This second boat was going very well. On the way back, the attendant told us that the first boat was doing very well. He told us that if the first boat was fine we would have to pay extra, but we were sure there would be no extra because the boat was not running. He asked us to pay an additional $275.95. We had already paid $569.15 (for 3 hours). We told him that we did not agree to pay the excess. He offered to pay us $200. We got tired of talking to him, we paid and left, telling him that we were very dissatisfied. Three times we contacted a marina manager to express our dissatisfaction. The person did not respond. Very poor customer service. Avoid this place! (Original) VITEZ tout prix ce centre de location. Le bateau que nous avions lou nallait vraiment pas bien. Le moteur navait pas assez de force pour sortir le bateau de leau, comme sil y avait de leau dans le gaz (mon mari est mcanicien depuis bientt 40 ans). Nous sommes retourns la marina aprs environ 20 minutes. Mon conjoint a dit la personne qui fait linspection visuelle au dpart et au retour que le bateau nallait pas bien. La personne lui a demand : est-ce comme sil y avait de leau dans le gaz? Mon mari a rpondu que oui. Le responsable de la location nous offre alors dattendre 40 minutes que le mcanicien revienne de diner ou de prendre un autre bateau. Comme nous tions avec un enfant de 18 mois, nous avons dcid de prendre lautre bateau, afin dviter dattendre 40 minutes. Ce second bateau allait trs bien. Au retour, le prpos nous dit que le premier bateau allait trs bien. Il nous avait dit que si le premier bateau allait bien nous devrions payer un supplment, mais nous tions persuads quil ny aurait pas de supplment car le bateau ne fonctionnait pas. Il nous a demand de payer 275.95$ de plus. Nous avions dj pay 569.15$ (pour 3 heures). On lui a dit quon ntait pas daccord de payer le surplus. Il nous a offert de payer 200$. On sest tann de discuter avec lui, on a pay et on a quitt en lui disant bien que nous tions trs insatisfaits. A trois reprises nous avons communiqu avec un responsable de la marina pour signifier notre mcontentement. La personne na pas donn suite. Trs mauvais service la clientle. vitez cet endroit!
Sep 3rd, 2022

(Translated by Google) Really cool and very good service, the lake is perfect and very pleasant. We had a great day on the lake. (Original) Vraiment cool et trs bon service, le lac est parfait et trs plaisant. Nous avons pass une excellente journe sur le lac.
Aug 18th, 2022