Maisons Usinées Confort Design - Usine

(Translated by Google) One of the worst companies for after-sales service. They require final payment before delivery of the house. I understand why now. (Original) Une des pires entreprises pour le service aprs-vente. Ils exigent le paiement final avant la livraison de la maison . Je comprends pourquoi maintenant.
Feb 2nd, 2023

(Translated by Google) Catastrophic after-sales service. Worst company ever. Work not completed despite delivery in November 2021. As they ask for full payment before delivery, no way to get service despite several emails. Never the same employees so you have to explain everything again each time. The exterior finish is disappointing: large grout of unsightly sealant around the doors and windows, dented and poorly installed aluminum, poorly installed membrane on the roof, crooked handles... It was our 5th new house and we never lived such a disappointment. They treat their customers like numbers and don't give a damn. (Original) Service aprs vente catastrophique. Pire compagnie vie. Travaux non achevs malgr la livraison en novembre 2021. Comme ils demandent le paiement complet avant la livraison, plus moyen d'obtenir du service malgr plusieurs courriels. Jamais les mmes employs alors il faut tout rexpliquer chaque fois. La finition extrieure est dcevante: gros coulis de scellant non esthtique autour des portes et fentres, aluminium boss et mal install, membrane mal installe sur le toit, poignes croches... C'tait notre 5e maison neuve et nous n'avons jamais vcu une telle dception. Ils traitent leurs clients comme des numros et se foutent d'eux compltement.
Feb 4th, 2023

(Translated by Google) After-sales service leaves much to be desired. 100% of payment is required 48hrs before delivery, after delivery no one is able to obtain answers concerning the shortcomings (there are several!!!) and the rest of the work. Arm yourself with patience and above all do not have too many expectations. Really very disappointing and frustrating. It is unfortunate because the product is interesting, however the after-sales service becomes as important or even more important than the sale, especially when we are talking about a project as important as buying a house. (Original) Service aprs vente laisse grandement dsirer. 100% du paiement est exig 48hrs avant la livraison, aprs la livraison aucunement capable dobtenir des rponses concernant les manquements (il y en a plusieurs!!!) et la suite des travaux. Armez-vous de patience et surtout nayez pas trop dattente. Vraiment trs dcevant et frustrant. Cest malheureux car le produit est intressant, cependant le service aprs vente devient aussi ou sinon plus important que la vente, surtout lorsque quon parle dun projet aussi important que la lachat dune maison.
Oct 15th, 2022

(Translated by Google) A thunderous team. Courteous people, attentive to needs. We love our house. We received our house on time in November 2021. A great team worked hard to get us settled before the snow. Wow and a phone call away when needed. Well done Comfort Design. I recommend you 110% (Original) Une quipe du tonnerre. Des gens courtois, l'coute des besoins. On adore notre maison. On a recu notre maison dans les dlais en novembre 2021. Une quipe formidable a travaill d'arrache pied pour que l'on s'installe avant les neiges. Wow et un coup de tlphone quand il y a de quoi. Bravo Confort Design. Moi je vous recommande 110 %
May 8th, 2022

Feb 18th, 2022