Les Portes Lalibert

(Translated by Google) Very poor customer service!! (Original) Trs mauvais service client!!
Dec 3rd, 2022

Service exeptionnel
Nov 26th, 2022

(Translated by Google) Really bad personal experience with Les Portes Lalibert. My door was crooked following an impact, so they installed a metal rod edge to edge to straighten it because there was air entering the house. Unfortunately the man who came to do this $505 repair also installed rubber to insulate the bottom. He installed it the wrong way. The excess rubber came to put pressure on the walls of the exterior wall creating an even larger gap between the wall and the door. To come back on site to fix their own blunder, they charge $275, the repair was done 6 days ago. Not only should this be part of the legal obligations to achieve full and adequate reparation. I'm even thinking of filing a complaint directly with consumer services. Even if I don't have any handyman skills, I found how to remove and put everything back the right way and for FREE.. I hope to never have to do business with them again. I wish to warn all consumers before making their purchase with this company. I dare to believe that the competition will take care of you more adequately. (Original) Experience Personelle vraiment mauvaise avec Les portes lalibert. Ma porte t crochie suite un impact , donc ils ont installer une tige de mtal bord en bord pour redresser celle-ci car il y avait de l'air qui entrait dans la maison. Malheureusement l'homme qui est venue effectu cette rparation de 505$ galement install un caoutchouc pour isol le bas. Il l'a installe dans le mauvais sens. L'excdant de caoutchouc venait faire pression sur les parois du mur extrieur crant un jour encore plus grand entre le mur et la porte. Pour revenir sur place pour rgler leur propre bvue , ils chargent 275$ , la rparation t fait il y a 6 jours. Non seulement ceci devrait faire partie des obligations lgales de ralis une rparation complte et adquate. Je pense mme dpos une plainte directement au service aux consommateurs. Mme si je n'ai aucun talent de bricoleur j'ai trouv comment enlever et remettre le tout dans le bon sens et ce GRATUITEMENT.. J'espre ne plus jamais avoir a faire affaire avec eux. Je souhaite avertir tout consommateurs avant de faire leurs achat avec cette entreprise. J'ose croire que la comptition prendra soin de vous plus adquatement.
Sep 29th, 2022

(Translated by Google) I recommend this business excellent service and respect for the customer, they solved a small problem even 11 years after the installation, I did not know that he had batteries in the external keyboard in 2 minutes it was fixed (Original) Je recommande ce commerce excellent service et respect du client , il ont rsolu un petit problme mme 11 ans aprs l'installation , j'ignorais qu'il avait des batteries dans le clavier extrieur en 2 minutes c'tais rgler
Feb 16th, 2022

If I could hand them bonus stars, they would certainly have them. The service was top-notch from beginning to end, from the sales rep, Cindy, to the technician who installed the door, Pierre-Luc. Not once did I see him on his cell and he worked non-stop. The after-service was executed in less than 48 hours too and, again, it was GREAT! Keep up the great work!
Sep 9th, 2020