Sushi Shop

May 18th, 2023

(Translated by Google) The sushi was good. That said, we placed the order for takeout at 5:45 p.m. We were told that it would be ready around 7:15 p.m.!! We arrived at that time. Our order had not even started. We had to wait there for another 30 minutes. As if the customers were at the service of the employees rather than the opposite. No ginger or wasabi either. I will never go back there. Message to management: Figure out how much sushi your teams are able to pull out and then tell people your pad is full. Respect the hours agreed with the customers. Lost evening, horrible experience. (Original) Les sushis taient bons. Cela dit, nous avons pass la commande pour emporter 17h45. On nous a mentionn qu'elle serait prte vers 19h15 !! Nous sommes arrivs cette heure-l. Notre commande n'tait mme pas dbute. Il a fallu attendre sur place 30 minutes de plus. Comme si les clients taient au service des employs plutt que le contraire. Pas de gingembre ni de wasabi non-plus. Je ne retournerai jamais l. Message la direction : Dterminez la quantit de sushis que vos quipes sont capables de sortir et ensuite dites aux gens que votre carnet est plein. Respectez les heures convenues avec les clients. Soire perdue, horrible exprience.
May 18th, 2023

The quality is inconsistent, sometimes its good but most of the time its bad. Last time I ordered in mascouche the sushi was so flavourless my tastebuds had a depressive episode. Anyway just go to the sushi shop in terrebonne its better and tastes good.
May 10th, 2023

May 7th, 2023

(Translated by Google) EDIT: Head Office was very responsive and apologized for the situation. They also sent me a gift card for a future visit (certainly not to this branch). I still want to emphasize that they were very understanding! I order, they give me an incorrect order, I call them to let them know. A teenager answers me, I explain the situation to him, he offers me a $1 credit for my next order. I ask him if he is serious? He replies that the error and I quote: "it's not his problem". In 34 years of living on this earth, this is the dumbest thing I've heard. Visa will take care of the reimbursement and for you, I wish you bankruptcy with this kind of employees. (The call was made at 7:42 p.m. Sushishop Mascouche on April 16, 2023) (Original) EDIT : Le sige social a t trs ractif et a prsent ses excuses pour la situation. Ils m'ont aussi envoy une carte cadeau pour un prochaine visite (assurment pas cette succursale). Je tiens quand meme souligner qu'ils ont t trs comprhensif ! Je commande, on me livre une commande inexacte, je les appel pour leur mentionner. Un ado me repond, je lui explique la situation, il me propose un credit de 1$ pour ma prochaine commande. Je lui demande s'il est serieux? Il me repond que l'erreur et je cite : "ce n'est pas son problme". En 34 ans de vie sur cette terre, cest la chose la plus stupide que jai entendu. Visa va s'occuper du remboursement et pour vous, je vous souhaite une faillite avec ce genre d'employs. (L'appel a ete fait a 19h42 Sushishop Mascouche le 16 avril 2023)
Apr 28th, 2023