Voyages Aqua Terra Des Hautes Laurentides

(Translated by Google) Great service, Sylvie listens to our needs (Original) Super service, Sylvie est l'coute de nos besoins
Dec 17th, 2022

(Translated by Google) care about opinion (Original) Se soucient de l opinion
Sep 28th, 2019

(Translated by Google) I would like to underline the excellent work, the determination of our advisor Sylvie from Agua Terra Laurentides and I explain. For 4 years I have been living in Ecuador. Every year I come back to spend about 2 months. On my last visit in March 09-2020, I was stuck in Quebec for 8 months while the borders opened again. Of course my return flight which was scheduled for the end of April-2020 was canceled. I had to buy another return ticket and see to claim my April passage which had been cancelled. This is where everything gets complicated. My complaint has followed its course, unfortunately there have been several successive errors in my payment. Sylvie played a predominant role. After almost 1 year, yes 1 year I just received this refund. Without the representation, the support of my advisor, the situation would have been quite different. To say pitiful. It is in this type of situation that the work of a travel agent is carried out. Yes, they are there to advise us, also to represent us in this type of situation. Thanks again to you Sylvie, Jocelyne, Quito - Ecuador , (Original) Je tiens souligner l'excellent travail, la dtermination de notre conseillre Sylvie d'Agua Terra Laurentides et j'explique. Depuis 4 ans je vis en quateur. Chaque anne je reviens passer 2 mois environ. mon dernier passage en 09 mars-2020, j'ai t coinc au Qubec 8 mois le temps que les frontires ouvrent de nouveau. Bien entendu mon vol de retour qui tait prvu pour fin avril-2020 a t annul. J'ai du racheter un autre billet de retour et voir rclamer mon passage d'avril qui avait t annul. C'est ici que tout se complique. Ma rclamation a suivi son cour, malheureusement il y a eu plusieurs erreurs successives ds mon rglement. Sylvie a jou un rle prdominant. Aprs pratiquement 1 an, oui 1 an je viens tout juste de recevoir ce remboursement. Sans la reprsentation, l'appui de ma conseillre la situation en aurait t tout autrement. Pour dire pitoyable. C'est ds ce type de situation qu'on ralise le travail d'un agent de voyage. Oui, ils sont l pour ns conseiller, aussi pour ns reprsenter ds ce type de situation. Merci encore toi Sylvie, Jocelyne , Quito - quateur ,
Sep 17th, 2021

(Translated by Google) very professional and personalized travel agency. outstanding service. the two owners are real gems, with years of experience and travel under their belts. (Original) agence de voyage trs professionnelle et personnalise. service hors pair. les deux propritaires sont des vrais perles, avec des annes d'exprience et de voyages leurs actifs.
Jul 1st, 2018