Librairie Asselin

(Translated by Google) Good experience (Original) Bonne exprience
Apr 12th, 2023

(Translated by Google) Fast service for school supplies from EMC. But there are still items missing and we cannot get our other children's school supplies. (Original) Service rapide pour fourniture scolaire de EMC. Mais il manque toujours des items et nous ne pouvons pas nous procurer les fournitures scolaires de nos autres enfants.
Sep 13th, 2022

Jul 28th, 2022

Jul 11th, 2022

(Translated by Google) Very unpleasant experience. I don't know why they have such a hard time with customer service. This isn't the first time I've seen an almost insulting way of doing things. But that will do. I'm going home to buy a book. They don't have it and have to order it. OK! The lady said to me and I quote: "if we order you can't change your mind there!". I wonder what she means by that. She replies: "If you find a better price elsewhere, you can't change your mind." I felt so insulted. I don't know if she says that to every client or it was just to me, but it doesn't seem like it's said to me. It says no return no refund. Insulting, of course, but also questioning. Why not take back an item that the customer never took possession of. A bookseller can return unsold books to publishers and recover their money. Second, to give the example given, that the customer finds it cheaper elsewhere insinuates that people who return books do so for financial reasons. And even worse that people looking for a bargain are not welcome. Entk I went to Paul media which sells all kinds of books not just religious books. And I didn't even have to pay it upfront! And when I told this to the cashier, he said to me: "Come on, my goal is for you to be satisfied with your purchase, not to trap you in your purchase." In the future I will not break my head! I will go elsewhere. Have a good day (Original) Experience trs dplaisante. Je ne sais pas pourquoi ils ont de la difficult avec le service la clientle ce point l. Ce n'est pas la premire fois que je constate manire de faire presque insultantes. Mais l ca va faire. Je rentre pour acheter un livre. Ils ne l'ont pas et doivent le commander. D'accord! La madame me dit et je cite : "si on commande vous pouvez pas changer d'ide l!". Je demande que veut elle dire par l. Elle me rpond : "si tu trouve un meilleur prix ailleurs tu peux pas changer d'ide." Je me suis senti tellement insult. Je ne sais pas si elle dit a chaque client o c'tait juste moi mais me semble ca se dit pas. On dit aucun retour aucun remboursement. Insultant certes mais questionnant aussi. Pourquoi ne pas reprendre un article dont le client n'a jamais pris possession. Un libraire peut retourner les invendus aux maison d'dition et rcupr leur argent. Deuximement de donner l'exemple donn, soit que le client trouve moins chre ailleurs insinue que les gens qui retourne des livres le font pour des raison financire. Et mme pire encore que les gens qui cherche une aubaine ne sont pas bienvenue. Entk je suis all chez mdias Paul qui vendent toutes sortes de livre pas juste des livres religieux. Et je n'ai mme pas eu le payer d'avance! Et quand j'ai racont ceci au monsieur caissier, il m'a dit : "ben voyons! mon but est que tu sois satisfait de ton achat, pas de te piger dans ton achat." A l'avenir je me casserai pas la tte! J'irai ailleurs. Bonne journe
Jun 22nd, 2022