Centre de services Desjardins Henri-Bourassa

(Translated by Google) It is a cash desk where we are received with a smile and the service is very good and professional and we are informed of our rights and at least we know where we are going thank you.. (Original) C est une caisse d ou on nous recoit avec un sourire et le service est tres bien et professionnel et on nous informe sur nos droit et au moins on sait ou on s en va merci..
Sep 1st, 2022

Apr 11th, 2022

(Translated by Google) I was very well and quickly served by the lady at the counter (Original) J'ai t trs bien et rapidement servi par la dame au comptoir
Jan 24th, 2022

(Translated by Google) The star is because the advisor was friendly... but honestly, I've had a Desjardins account for more than 10 years, which I keep mainly for my credit card. My main bank has been scotia for 6 years now (best choice I could have made by the way). My advice is this. Any institution is better than desjardins. Their services is ATTROCE. - Their OPENING HOURS were already inconvenient before the covid, I let you imagine now. -nothing can be done in intercaisse. Everything at your checkout or you opened your account -every time we have a problem, we have to talk to 30 different agents before we have a solution to our problem. just speaking of today, (otherwise it's better to write a novel) I called customer service, the phone number on my file was no longer the correct one. The agent seemed discouraged. for 17 MINUTES! absolutely nothing was happening he was telling me to wait, he was putting me on hold. I didn't quite understand what was going on. Actually he was just overwhelmed because he didn't know how to authenticate me...I HAD to suggest security questions. He never asked me date of birth or anything...in short, still no solution. He told me to go to the branch. (Without specifying that it must be the one where I opened my account just to change the phone number.) So I showed up at a branch where they couldn't help me, of course. In conclusion it's been 2 hours that I just want to dispute a purchase that I did not make on my credit card. And no one can help me because the phone number on my file is not the right one.. Desjardins, more capable. I hate them more than any company in any field.. Dejsardins, pay your employees a little better, maybe you can hire competent employees... (Original) L' toile c'est parce que la conseillre tait sympathique... mais sincrement, a fait plus de 10 ans que j'ai un compte desjardins que je garde surtout pour ma carte de crdit. Ma banque principale c'est scotia depuis maintenant 6 ans(meilleur choix que j'ai pu faire d'ailleur). Mon conseil est le suivant. N'importe quel institution est mieux que desjardins. Leurs services est ATTROCE. -Leurs HEURES D'OUVERTURE taient dj peut pratique avant la covid, jvous laisse imaginer maintenant. -rien peut tre fait en intercaisse. Tout votre caisse ou vous avez ouvert votre compte -chaque fois qu'on a un soucis faut parler 30 agent diffrent avant d'avoir solution a notre problme. juste en parlant d'aujourd'hui, (autrement vaut mieux crire un roman) J'ai appel au service la clientle, le numro de tlphone a mon dossier n'tait plus le bon. L'agent semblait dcourag. pendant 17MINUTES! il ne se passait absolument rien il me disait de patienter, il me mettait en attente. Je comprenais pas trop ce qui se passait. En fait il tait juste dpass parce qu'il ne savait pas comment m'authentifier...JAI d suggrer des questions de scurit. Jamais il ne m'a demand date de naissance ou rien...bref toujours pas de solution. Il m'a dit d'aller en succursale. (Sans prciser que a doit tre celle o j'ai ouvert mon compte juste pour changer le numro de tlphone.) Donc je me suis prsent dans une succursale o on ne pouvais pas m'aider,biensure. En conclusion a fais 2 heure que je veux juste contester un achat que je n'ai pas fais sur ma carte de crdit. Et personne peux m'aider parce que le numro de tlphone a mon dossier n'est pas le bon.. Desjardins, plus capable. Je les dteste plus que n'importe quel compagnie dans n'importe quel domaine.. Dejsardins, rmunrez vos employs un peux mieux peut tre vous pourrez embaucher des employs comptents...
Mar 1st, 2022

(Translated by Google) Employee with stupid air guaranteed no courtesy (Original) Employee avec air bte garantie aucune courtoisie
Sep 15th, 2021