Shell

(Translated by Google) the person who worked on April 24 at 6 p.m., poor service and speaks badly I plan to see the manager soon, the person did not want to give me his schedule (Original) la personne qui travaillais le 24 avril a 18h, service nul et parle mal je compte voir le grant prochainement, la personne ne voulais pas me donner son horaire
Apr 23rd, 2023

(Translated by Google) I've been filling up at this station (closer to home) for several years. Last week was the last time. Never again. And I'm going to make sure that those around me don't set foot there again. The owner (I think) was serving a customer when I returned. I tried, first taking care to apologize for interrupting, to explain to him that there was a problem with the pump and I had already paid. He could have told me that it won't be long, I would have understood that my situation was going to take more explanation than I thought, but no, he got angry and started shouting at me. Then demanded me to stay straight without saying anything. He put a finger to his lips to silence me. He continued to scream like that for a good 2 minutes and even the client who was there was indignant in my place and let me know later outside. He wanted silence but was talking to himself (screaming in fact). He wanted to serve the customer before me (and that's completely understandable) but in the end he didn't serve anyone. I guess there's a reason, maybe a bad night. But no customer has to endure such a wave of anger. My 4 year old son was waiting in the car and it was cold. I would have just gone somewhere else but I had already paid at the pump and didn't know exactly what to do. Brief. You have lost a long-time customer. It may not change your profits. But it's better for my mental health. Good continuation (Original) a fait plusieurs annes que je faisais mon plein cette station (plus prs de chez moi). La semaine passe c'tait la dernire fois. Plus jamais. Et je vais veiller ce que mon entourage ne remette plus les pieds l. Le propritaire (je pense) servait une cliente quand je suis rentr. J'ai tent, en prenant d'abord le soin de m'excuser d'interrompre, de lui expliquer qu'il y avait un souci avec la pompe et j'avais dj pay. Il aurait pu me dire que ce ne sera pas long, j'aurais compris que ma situation allait prendre plus d'explications que je croyais, mais non il s'est emport et a commenc me crier dessus. Puis m'a exig de rester droit sans rien dire. Il mettait un doigt sur les lvres pour m'intimer le silence. Il a continu hurler ainsi pendant 2 bonnes minutes et mme la cliente qui tait l tait indigne ma place et me l'a fait savoir plus tard l'extrieur. Il voulait le silence mais parlait seul (criait en fait). Il voulait servir la cliente avant moi (et c'est tout fait comprenable) mais au final ne servait personne. J'imagine qu'il y a une raison, peut-tre une mauvaise nuit. Mais aucun client n'a subir une telle vague de colre. Mon fils de 4 ans attendait dans l'auto et il faisait froid. Je serais juste parti ailleurs mais j'avais dj pay la pompe et ne savais pas exactement quoi faire. Bref. Vous avez perdu un client de longue date. a ne changera peut-tre rien vos bnfices. Mais c'est mieux pour ma sant mentale. Bonne continuation
Feb 7th, 2023

(Translated by Google) I went to Shell on October 21, 2022 to have my car washed. I took a de Luxe at $15 + tx and when I got out my car was still just as dirty. I went to the clerk to show him and he said there was nothing he could do. I asked him for another wash to re-wash it and he told me it was not policy to give a wash so he told me he was going to watch the cameras see if the car wash did its complete cycle. I find it ridiculous to waste the time of the person who is going to watch the video only for a rewatch. I do not recommend to anyone and I will never go back. If I could give 0 stars I would (Original) Je suis all au Shell le 21 Octobre 2022 pour faire laver mon auto. J'ai pris un de Luxe 15$ + tx et quand je suis sortis mon auto tait toujours aussi sale. Je suis all voir le commis pour lui montrer et il m'a dit qu'il ne pouvait rien faire. Je lui ai demand un autre lavage pour le relaver et il m'a dit que ce n'tait pas dans la politique de donner un lavage alors il m'a dit qu'il allait regarder les camras voir si le lave-auto a fait son cycle complet. Je trouve a ridicule de faire perdre le temps la personne qui va regarder le video seulement pour un relavage. Je ne recommande pas personne et jamais je vais y retourner. Si je pouvais donner 0 toiles je le ferais
Oct 19th, 2022

DO NOT GO TO THIS Place - they run a SCAM operation. I put hundred dollar deposit on machine, but machine then said to go inside to pay. While inside the attended started to scream at me in a language I did not know, so I ran for my life... I am never going there again, just to let everyone know. This was my experience.
Oct 16th, 2022

Sep 30th, 2022