CHSLD Gouin Inc

There is no air conditioning system! The elderly and staff frustrated.
Jan 6th, 2022

Dec 29th, 2021

My mom was here for 10 days, was treated with respect and dignity. I highly recommend it.
Nov 12th, 2021

(Translated by Google) My mother had been at the CHSLD Champlain de Gouin for almost a year. She had dementia and mobility issues and needed help with activities of daily living. Some of the staff (caregivers and nurses) were careless, lazy and showed no empathy for her. The standard of care was below standard. The neglect was such that his daughter had to go and help him almost every day. In the end she had a stroke and the ambulance was called more than two hours after the incident. (Original) Ma mretait au CHSLD Champlain de Gouin depuis presque un an. Elle avait des problmesde dmenceet de mobilit et avait besoin daide pour les activits de la vie quotidienne. Certains membres du personnel (prposs aux soins et infirmires) taient ngligents, paresseux et ne montraient aucune empathie pour elle. Le niveau de soins tait infrieur la norme. La ngligence tait telle que sa fille a dualler lui aider presque tous les jours. la fin elle a eu un accident vasculaire crbral et lambulance a t appele plus de deux heures aprs lincident.
Feb 20th, 2023

(Translated by Google) Our late mother stayed 11 months at the CHSLD. As soon as she arrived, she was warmly welcomed by all the staff (5th floor). Throughout her stay she was treated with respect, dignity and love, she received all the care she needed until her last breath. Also the constant communication with us for the smallest detail was greatly appreciated!! We thank the management and all the staff on the 5th floor for their efficiency and dedication!! (Original) Notre dfunte mre a sjourn 11 mois au CHSLD. Ds son arrive, elle a tait accueillie chaleureusement par tout le personnel (5e tage). Tout le long de son sjour elle a t trait avec respect dignit et amour, elle a reu tous les soins dont elle avait besoin et ce jusqu son dernier souffle. Aussi la constante communication avec nous pour le moindre dtail tait grandement apprci!! Nous remercions la direction ainsi tout le personnel du 5e tage pour leur efficacit et leur dvouement!!
Jan 9th, 2023