Acura Montreal Center

(Translated by Google) It could have been a 5 star. Purchase of a 2023 MDX platinum elite with hands-free opening for the rear trunk. I asked to have the trailer hitch which is optional. They have to make me come back to the dealership for the installation because the parts were not available before taking possession. So far, no problem. After installing the trailer hitch, I noticed that the hands-free opening of the rear trunk no longer works. I write to my seller to ask him why and the answer is that the sensor for the hands-free must be reinstalled elsewhere and that it is not included in the price!!! and they left me in this situation without having known at the start that the hands-free function was no longer going to work. Am I going to want to buy a vehicle from this dealership??? (Original) a aurait pu tre un 5 toiles. Achat d'un MDX 2023 platinum lite ayant l'ouverture mains libres pour le coffre arrire. J'ai demand d'avoir l'attache remorque qui est en option. On doit me faire revenir la concession pour l'installation car les pices n'taient pas disponible avant la prise de possession. Jusque l, aucun problme. Aprs l'installation de l'attache remorque, je m'aperois que l'ouverture main libre du coffre arrire ne fonctionne plus. J'cris mon vendeur pour lui demander pourquoi et la rponse est que le capteur pour le main libre doit tre rinstaller ailleurs et et que ce n'est pas inclus dans le prix!!! et on me laisse dans cette situation sans avoir su au dpart que la fonction main libre n'allait plus fonctionner. Est-ce que je vais avoir envie de racheter un vhicule cette concession???
May 22nd, 2023

May 17th, 2023

(Translated by Google) Really nice experience (Original) Vraiment belle exprience
May 17th, 2023

(Translated by Google) Service with clerks whose mission is to artificially increase the bill. We are advised that the tires have to be changed when we bring the car rather than at the end of the season to force us to buy the tires directly from them . Bad service, expensive. To avoid. (Original) Service avec des commis dont la mission est daugmenter la facture de manire artificielle.On nous avise que les pneus sont changer au moment o nous apportons la voiture plutt quen fin de saison pour nous forcer acheter les pneus directement chez eux. Mauvais service, onreux. A viter.
Apr 29th, 2023

UPDATE: do not trust their security checks. They gave me free used winter tires but when i wanted to change to the summer tires, i found that they are so bad that i was told they are not worth putting on and they will be unsafe after 1000 kms max. I called the dealership and they refused to give me any compensation claiming that the car passed security and that i got free winter tires. Now i have to buy new summer tires because they gave me worn out summer tires as I trusted their security checks. I am really disappointed with the outcome of this situation. In addition, i waited 2 months to get the car registration papers because they had problem with the SAAQ and the temporary license expired and they took long time to send me a new one and when they sent it they forgot to put the apartment number so the mail got lost. I recently bought a used 2019 Honda CR-V from here. The car was in a great condition. They did a full inspection for the car and gave me the paid receipts for any fixes they did. They spent more than 1500$ on the car to make it like new. On another hand, my salesman was Ilias and he is one of the best salesmen I have dealt with. He was very helpful and friendly and I did not feel any pressure dealing with him compared to my other experiences . I highly recommend Acura Montreal Centre and Ilias!
May 13th, 2023