RBC Royal Bank

Apr 17th, 2023

(Translated by Google) Agreement signed with an appointed advisor who was to call me every six months for financial and investment advice, I'm still waiting...already two years anyway...endless wait on the phone; message tells you to make an appointment online, online tells you to call your branch which does not respond of course, in short, no comments.... (Original) Entente sign avec un conseiller attitr qui devais m'appeler au six mois pour conseils financier et placements , j'attend encore...dj deux ans quand mme ....attente interminable au tlphone ; message te dit prendre un rendez-vous en ligne , en ligne te dit appelle ta succursales qui ne rpond pas bien sur , bref , no comments ....
Apr 4th, 2023

So Ive had dealing with this clown L Khalil, F. Pl. I Financial Planner and Mutual Funds Representative, Investment & Retirement Planning l find seriously the job title to be a major joke this person is so clueless its not funny had dealings with him in 2021 when he was trying to get RRSPs from manulife and bring them to RBC I wish I had listened to my partner and called and complained how slow and useless the transition was, finally was completed after 6 months of back and forth a headache heard nothing from this person anymore for over a year or so then I received inheritance yes its my business what Im going to do with this not his, is it a company policy from this bank to harasse its customers ? Still waiting for an answer from them but well its like talking to the brick wall. Be warned that this person will ly to you and then in his notes say that everything has been explained when it isnt. My like of this bank and this specific person is very low. Oh then as I complained about him Ive been but in contact with a S Lambert well what a surprise after waiting 7 months they finally complete an investigation where they take no responsibility for there actions but fail miserably to answer, Why do you harrase customers to invest ? I wanted GICs where the funds would gain interest yearly ? Know I have to wait 3-5 years before any gain. My disgust for both employees and I have no trust in this bank anymore.
May 2nd, 2023

Absolutely abhorrent service at this RBC! They don't know any words in French or English other than NON/NO. Trying to get service by phone is even worse. I don't know why this bank exists.
Feb 22nd, 2023

Feb 21st, 2023