Auto ELG

I really was hoping to like this shop, as the staff were extremely nice and helpful as I was dealing with insurance that was super slow to provide quotes and respond. It's important to note this shop will ask you to review them as soon as you pick up your car, hence the overwhelming positive reviews, but I wanted to take the time to thoroughly inspect my car before posting. My car had hit-and-run damage to the rear bumper, rear quarter, front fender, and front bumper that was repaired at the end of November 2022, right before I had to put my car into storage. When I picked up my car after the repair, the trunk was noticeably dirty with mud presumably from the sanding process, but I know they were busy/in a rush so I didn't say anything. The car was then immediately put into storage and placed under a car cover. I took my car out of storage April 30th 2023 and drove from Montreal to Vancouver about 5000 kms . Once I had a chance to finally deep clean my car and take it out of storage and noticed multiple imperfections. Firstly, the paint exhibited severe orange peel, as seen in the attached video, with multiple divots and other oversights. The front bumper fitment was a little off but the rear was fine. Other imperfections can be seen in the photos attached, including inclusions in the clear coat and points that weren't properly painted. On the positives, the color-matching was top-notch, but overall I'm very disappointed in these results and can't recommend anyone use this shop over alternatives.
May 13th, 2023

I chose this place based on Google reviews and when I first called Mr George took care of me very well they gave me an appointment and my car was fixed in 2 days!!!!my bmw looks like new thanks to this guys, I was very impressed with the colour match and the quality of finishing. Thank you Mr George Im bringing you my pick up truck very soon!!! Service: Painting
May 12th, 2023

Service: Body & Trim
May 8th, 2023

I was looking for a car shop to repair some bad dents and scratches, I looked online and saw the excellent reviews Auto ELG had. The next morning I called and just the way George answered the phone, he was very polite and professional told me this was the place to go. I got there and he looked at what needed to be done, gave me a good estimate and in under a week it was fixed! The work was so impeccable that it looked like it came out of the dealer's showroom! I'd like to thank and congratulate the whole team at Auto ELG, truly surpassed my expectations! Honestly I only thought these places existed on car shows on TV, but we have one here! I rarely write reviews, but this place was worth writing about! I real recommend Auto ELG!
Apr 29th, 2023

Service: Body & Trim
Apr 3rd, 2023