Beneva - Assurances et services financiers - Montréal (Décarie)

May 17th, 2023

Was forced to switch to them for group insurance and cannot access anyone on the phone, nor do they provide login information to set up an online account...you need to call them to set it up...and NO CUSTOMER SERVICE to set it up. Waste of time and money.
May 13th, 2023

(Translated by Google) One star and I'm generous! Being already insured with them, I requested a quote because I had just changed vehicles. Not able to reach anyone! They never responded to my request! Hello loyalty!!! I can't even imagine, when I was insured with them if I had needed for a disaster... Definitely, I would surely have been left to myself!! I strongly advise against this company of *** they should think about changing their advertising on tv!!! (Original) Une toile et je suis gnreuse! tant dj assur avec eux, j'ai fait une demande de soumission parce que je venais de changer de vhicule. Pas capable de rejoindre personne! Ils n'ont jamais rpondu ma demande! Bonjour la loyaut!!! Je n'imagine mme pas, lorsque j'tais assure avec eux si j'avais eu besoin pour un sinistre... Dfinitivement, j'aurais srement t laiss moi-mme!! Je dconseille fortement cette compagnie de *** ils devraient penser changer leur publicit la tv!!!
May 6th, 2023

(Translated by Google) 50 minutes on hold to speak to an agent...and I'm still waiting... (Original) 50 minutes en attente pour parler un agent...et j'attends toujours...
May 6th, 2023

(Translated by Google) I live the same problems, impossible to contact the Beneva, we are asked to leave our phone number, but we never return the calls. My insurance expires in 5 days and I have no renewal certificate. If the police ask me for my proof of insurance, do I have to refer it to Beneva? Should we involve our associations? (Original) Je vis les mmes problmes, impossible de contacter la Beneva, on nous demande de laisser notre numro de tphone, mais on ne retourne jamais les appels. Mes assurances arrivent chance dans 5 jours et je n'ai aucun certificat de renouvellement. Si la police me demande mes preuves d'assurance, dois-je les rfrer Beneva ? Devons nous faire intervenir nos associations ?
May 1st, 2023