BMO Bank of Montreal

May 10th, 2023

Update: she called me at 11:35, apparently there was a mistake in the booking system. I took an appointment at 10h30 with ZAHRA FORGHANI. I was there exactly at my appointment time. I waited for 15min, until 10:45 she just didnt show up. Im writing this comment at 10:56 and still no signs, nothing from her part.Thank you for respecting your appointment schedule.
Apr 14th, 2023

(Translated by Google) If I could have put no stars, that's what I would have done. Worst bank there is, worst service ever, doesn't give a damn about its customers, I have definitely never experienced so much incompetence in my entire life. Makes commitments but does not respect them, takes unilateral decisions in contravention of its commitments but never advises its customers, incompetent employees and no communication with its customers. Honestly, do yourself a favor and go somewhere else. (Original) Si j'avais pu mettre aucune toile, c'est ce que j'aurais fait. Pire banque qui existe, service le plus mdiocre jamais vu, se fout de ses clients, je n'ai dfinitivement jamais subie autant d'incomptence de toute ma vie. Prend des engagements mais ne les respecte pas, prend des des dcisions unilatrales en contravention de ses engagements mais n'en avise jamais ses clients, employs incomptents et aucune communication avec ses clients. Honntement, rendez-vous service et aller ailleurs.
May 2nd, 2023

Worse experience ever at the Burlington mall branch They claimed I owed $11.00. That is right, $ 11.00 . They withhold a credit for $120.00 for over a month but it didn't count as payment. No interest paid. Manager wasn't willing to wasted any time ,by osmosis the Teller seems to have the same attitude. 35 years of good credit gone. Equifax reported automatically. Credit limit cut .Harrased by phone calls .Ageism at its best. This is our glorious Canadian institution? No apology will erased Equifax report, Credit limit was cut. Phone calls were insulting, a nightmare that has ruined a good credit kept for decades. The Manager at the Burlington Mall branch couldn't care less. The teller seems bored, uninterested. Hostile environment. An apology will not suffice three days of abuse
Apr 19th, 2023

Excellent service
Mar 6th, 2023