HSBC

No replies. No feedback. Dont open a bank account there
Apr 2nd, 2023

Worst bank ever. I went to open an account with an appointment. I came early and waited for 1 hour just later to be told the person who was supposed to help me is busy and no one else is available.
Mar 7th, 2023

Feb 28th, 2023

On February 17, 2022 I had a meeting set up with Ms. Christelle Ndzie at HSBC branch office situated on 2313 St. Catherine West, Suite 121 in Montreal to open an Advance account. After completing the formalities and signing the necessary documentation I was told by Ms. Ndzie that, should my account be kept in good standing for the next Six month a Welcome Bonus of $200 will be credited to my account. And I did keep my account in good standing. On December 7, 2022 I went to the Sherbrooke branch, for some banking business, since the branch on St. Catherine had already closed during the summer. There I raised with the teller the problem of a non credited welcome bonus. The teller consulted with her boss and told me after checking, that while checking his computer was locked!!! and that they would get back to me in a couple of days. Which they never did! Bad service, poor communication, complaints escalation a joke.
Dec 31st, 2022

Complete and utter incompetence. Gives a bad name to HSBC internationally. It's no surprise they couldn't last in Canada with their appalling service and lack of accountability.
Dec 16th, 2022