RBC Royal Bank

(Translated by Google) With an appointment scheduled and confirmed by their system. I arrive on time, the doors of the branch are still closed at 9:00 a.m. and as a bonus the adviser who I should meet is no longer working. They can't help me, reschedule another appointment, was the answer from the cashier. What a lack of professionalism and respect. (Original) Avec un rendez-vous prvu et confirmer par leur systme. J'arrive a l'heure, les portes de la succursale sont encore fermes a 9h00 et en bonus la conseiller qui je devrais rencontrer ne travail plus. Il ne sont pas capable de m'aider, reprendre un autre rendez-vous, c'tait la rponse de la cassier. Quel manque de professionalisme et respect.
Mar 2nd, 2023

I showed up to the branch and I got an appointment to discuss opening an account. They never bothered to show up to the virtual appointment. I tried to call the person, got a message saying there's no one assigned to that number. I wrote an email, I got a mail delivery error message saying no one has that address. terrible
Jan 16th, 2023

(Translated by Google) Debit and credit card 20 days pending and I received nothing (Original) Carte dbit et crdit 20 jr en attente et je reu rien
Jan 3rd, 2023

Service extremely slow, its better to go to Viau and Sherbrooke RBC
Dec 21st, 2022

(Translated by Google) Poor customer service no discretion, no professionalism in withdrawing my money I really felt like I was asking for charity, I have been an RBC client for a long time, but following this day I decided to change banks permanently. You don't even deserve a star. (Original) Service clients mdiocre aucune discrtion ,aucun professionnalisme pour retirer mon argent jai vraiment eut limpression de demander la charit ,je suis client de RBC depuis longtemps,mais suite cette journe jai dcid de changer de banque dfinitivement. Vous ne mritez mme pas une toile .
Dec 14th, 2022