RBC Royal Bank

(Translated by Google) HORRIBLE EXPERIENCE Worst customer service I've ever had in a RBC branch. I young woman made a mistake that cost me 45 minutes on the phone WASTING MY TIME only to know after that she put a wrong expiration date. She wasn't even sorry. No respect and absolute neglect. I hesitated to ask her name and there I regret, because this woman was really terrible. (Original) HORRIBLE EXPERIENCE Worst customer service Ive ever had in a RBC branch. I young woman made a mistake that cost me 45 minutes on the phone WASTING MY TIME only to know after that she put a wrong expiration date. She wasnt even sorry. Aucun respect et une ngligence absolue. Jai hsit demander son nom et l je regrette, parce que cette femme a t vraiment terrible.
Apr 7th, 2023

I had appointment that changed by the agent after week to be with another agent who told me i can open education reserve account for my kis with no need for me to have account inRBC and give me appointment after another week, when i return agent refuse and insist to open for me accounnt, almost one month lost with them and they do not have definitive rolls
Mar 29th, 2023

There's a ton of negative reviews, and I'll make mine 4 to note that, but I've only had pleasant experiences here. Yes sometimes lines are long, and yes that means waits can be long too... but it's a bank in a busy area directly next to a metro line, it's sorta expected
Mar 22nd, 2023

(Translated by Google) The worst bank ever! they make you wait too long! very helpful! (Original) La pire banque qui existe ! ils vous font attendre trop longtemps! trs au service!
Mar 22nd, 2023

(Translated by Google) THE WORST BANK IN CANADA, AVOID! (Original) LA PIRE BANQUE DU CANADA, FUIRE !
Dec 26th, 2022