Le Manoir

(Translated by Google) I made an appointment at your salon 2 months in advance because there was no availability. I was called the day before, Friday to confirm my appointment and then Saturday morning to cancel it. I am understanding of the reason given, but after 2 months of waiting there is no understanding on your part?! (Another technician). Moreover, the person on the phone had said this with the most nonchalance possible! She didn't give any solution, all she had to do was hang up on me! In short, a real disappointment, disrespecting your customers in this way is unprofessional. I understand your salon is popular but 2 months of waiting on my part... already I was patient to wait so much for your salon...! I've never seen / experienced this that the solution is: sorry the technician can't make a new appointment?!?! I have never seen such poor customer service and 0 respect for their customer! (Original) J'ai pris un rdv votre salon 2mois en avance car il n'y avait pas de disponibilit. On m'a appel le jour d'avant soit le vendredi pour confirmer mon rdv pour ensuite samedi matin l'annuler. Je suis comprhensif sur la raison donn, mais aprs 2mois d'attente y a aucune comprhension de votre part?! (Une autre technicienne). De plus, la personne au tlphone avait dit cela avec le plus de nonchalance possible! Elle n'a donn aucune solution, il ne manquait juste qu'elle me raccroche! Bref, une vritable dception, en manquant de respect vos clients de la sorte cela manque de professionnalisme. Je comprends votre salon est populaire mais 2mois d'attente de ma part... dj j'ai t patiente d'attendre tant pour votre salon...! J'ai jamais vue/vcue cela que la solution soit: dsol la technicienne peut pas veuiller prendre un nouveau rdv?!?! Je n'ai jamais vue un service la clientle aussi mdiocre et 0 respect pour leur client! Services: Pedicure, Manicure
May 18th, 2023

(Translated by Google) I have been a customer of the manor for many years, among other things for laser and for their gel manicure products at home. I have been using these products for over 4 years and have never had any issues. I highly recommend . (Original) Je suis cliente du manoir depuis de nombreuses annes, entre autre pour du laser et pour leurs produits pour manucure gel la maison. Jutilise ces produits depuis plus de 4 ans et je nai jamais eu de problmes. Je recommande fortement .
May 15th, 2023

Nothing compares.
May 14th, 2023

Service: Laser hair removal
May 9th, 2023

(Translated by Google) My nails started to peel off and I was only sent a video on how to properly apply nail polish, making me realize that they are blaming the incident on me. I've been using gel polishes at home for several years, follow the protocol for applying and removing polish to the letter, and have never had a reaction until I've used their polish. They did not want to refund my last order. (Original) Mes ongles se sont mis se dcoller et on ma seulement envoyer un vido sur la facon de bien appliquer du vernis ongle, me faisant comprendre quils mettent lincident sur ma faute. Jutilise des vernis gel la maison depuis plusieurs annes, je suis le protocole pour appliquer et retirer le vernis la lettre, et je nai jamais fait de raction jusqu ce que jutilise leur vernis. Ils nont pas voulu me rembourser ma dernire commande.
Apr 22nd, 2023