Premier Service Inc.

Apr 1st, 2022

Love this group
Mar 13th, 2022

AMAZING COMPANY
Feb 15th, 2022

I don't know what Brenda Forest is talking about (and I don't think she does either.) All shops are detailed in advance. All pay is detailed in advance. Pay dates and schedule are explained in advance. Unlike many companies training is provided and there is opportunity for one on one interaction during briefings. Quality is expected, and no, if you fail to meet the expectations you do not get paid. Even as an experienced shopper I have made errors which have cost me payment, however, I am able to take accountability for my error and chalk it up to experience. So, if you are not willing to follow instructions, don't read what is laid out up front, and can't understand that the system is the same for everyone, this may not be for you... As for me...bye bye Brenda, you've just created an opportunity for someone else!.
Feb 16th, 2020

I read the google reviews and you have got to be kidding me. They must be staff writing them or fake accounts because other legit review sites such as glass door gave the truth about this company. Some schedulers are extremely rude, stressed and unknowable. I found they really do not pay enough to cover expenses and with new pilot shops that come out you make nothing as by the time you do a test, training seminar and days of emails and calls with a scheduler then do the shop and report you make nothing and most of the time lose money, you are lucky if you get enough to cover your gas expense. You often are held up waiting for a package to be delivered as they want the shop done ASAP and then start dates change frequently so your life is held up and you cannot make plans. The management blames it on the companies who hire them to do the projects so it does not look like anything will get resolved as long as they do not recognize the issue or seem to want to correct it. Contrary other mystery shop companies do not have this issue and run smooth. I have worked for Premier Services on/off for 10 years and after a shop I never want to work for them again, time goes by and someone calls begging to get an assignment completed as they have no shoppers. They can and have refused pay before if they find something wrong with your report. It is hard to be a mystery shopper when you are required to take 20 photos for a report as someone will surely spot you. I have to wonder if the top owner or management person knows how messed up some of the projects and schedulers are. You also wait a long time for pay as you are paid on the 18th of the next month so if you work in the first few weeks you are waiting over a month to be paid and have out of pocket expenses.
Jan 27th, 2020