Cafe Shiraz | Gteau dor | Coffee Shop | Tea Shop | Cake | Party

This coffee shop has relocated and is now a home business. Cakes are prepared at home and designed per your request online. I ordered a cake with inside cream and raspberry and the final result was very disappointing. Indeed, the person taking the order did not even confirm the flavour of the cake and did not double check exactly the design and the color. The person only received pictures of what was requested but did not confirm she will make it exactly the same. The only confirmation was that she can do it, how many person and how much it will cost. It shows how unprofressionnal this business is. So I highly don't recommend and I suggest everybody to go somewhere else for a custom made cake. Unless you are looking for a basic cake with cream and chocolate. This is sad because the design of the cake looked good but even the colors were not respected. We sent a rose gold design and she gave us gold design. Keep it in mind when ordering from random online. This is the risk. In term of taste, the cake was not bad but it was not wow. It was average compared to many other places I tried in the past. Unfortunately, nobody was available when I needed my cake. This might be also a reason why this business was available compared to others. In term of cost, the cake for 10p was 65$ which was a very good price. So in conclusion, you need to assess your priorities, if it is the price or quality!
Aug 28th, 2021

This place makes the best customized cakes and sweet corners in Montral!!! The owner is super friendly and helpful..She is very flexible with all the ideas and does exactly what the client asks for..I had cakes made for two of my sons birthdays as well as my husbands graduation and couldnt be more satisfied with the taste, the timeliness and the overall output! Totally recommend this place
May 13th, 2021

when you get bigger and famous you forget how you need to speak to client. The lady was rude, unprofessional and I am not sure if she knows what is customer service. She only needs your money not your request.
Apr 19th, 2021

Mar 5th, 2021

(Translated by Google) Hi This lady doesn't have time for customers. When I called them, they didn't answer or call back several times. When I sent them a message, I had to call them a thousand times to get them to answer my message. It is not possible that the customer ordered the last time I ordered a normal cake and there was a spoiled strawberry in my cake. I have never seen anything like this anywhere. Really, what is the insistence of people like this lady to do business when they do not treat the customer properly and are not responsible. They are and they don't know how to have customers. It's really a shame when you want to order a cake from this lady (Original) call back
Feb 9th, 2021