Studio PureArts Montreal Inc.

They had a sale on their figures and giftcards so I bought their gift cars but it took them 12 hours to send me the gift card. By the time they sent it to me the sale on their figures was over. I emailed support about it but they didn't reply me I find that a scummy practice to bait people into buying your gift cards on the basis of a sale only to deliver them once the sale is over
May 16th, 2023

Really poor KS campaign that delivered poor quality components
Feb 11th, 2023

Purchased via preorder their T-800 Battle Damaged Edition Art Mask via SideShow, who's their partner (they both sell each others products). The big skull button for lights broke after about 10 uses. Contacted PureArts support as well as Sideshow. Nobody was willing to help, only outcome suggested "buy another of our product to replace it". Their products look nice but sadly they're not well build. Won't be buying anything from them again after this. I should have listened to other collectors who told me their products are not well build and their customer support sucks.
Feb 10th, 2023

I backed the assassins creed orlog game from them on kickstarter I paid my money to them back in July and lile many others have not received any updates as to when the products will arrive even after countless emails you get the same response amd no updates as to when they are going to fulfil the part of the agreement. I would highly recommend to avoid this company
Jan 4th, 2023

Pieces didn't fit together properly. Defective pieces. Some pieces broke just by touching them. For 1800 dollars I had expectations of quality. Edit: Light up mechanism only working for fire sword. The shadow doesn't light up at all.
Dec 3rd, 2022