Montreal Rental Residences

They are holding our furniture security deposit hostage after we have moved out and have been very unresponsive. Extremely unprofessional on their part. The staff was okay except one front desk person who delivery drivers complain about, saying that he is rude and aggressive. Bad furnished appliances that break often, the window view is now blocked by another building. The only good thing about this place is that it's pet friendly, otherwise please avoid.
May 16th, 2023

Excellent
May 1st, 2023

(Translated by Google) Disastrous experience! We were looking for an apartment and we immediately found it in this building. We had visited the apartment in February, making it clear that we could move in from July. We were told that this was no problem and that we would have accommodation in any case We therefore refused the renewal of the lease of our current apartment. Result, after several lies concerning the delay in sending the lease and then an unjustified deposit request of first $1000 then $2800 The agent offers us another smaller apartment, which in no way corresponds to the one we had sectioned. The apartment we wanted seems to have been rented without anyone informing us... Lack of professionalism. Quality of customer service to be reviewed (Original) Exprience dsastreuse! Nous tions la recherche dun appartement et nous lavions immdiatement trouv dans ce building. Nous avions visit lappartement en fvrier en prcisant bien que nous pourrions emmnager partir du mois de Juillet. On nous avez prcis que cela ne posait aucun problme et que nous aurions le logement dans tout les cas Nous avons donc refus le renouvellement de bail de notre appartement actuel. Rsultat, aprs plusieurs mensonges concernant le retard de lenvoi du bail puis une demande de deposit injustifi dabord de 1000$ puis de 2800$ Lagent nous propose un autre appartement plus petit, qui ne correspond en aucun cas celui que nous avions sectionns. Lappartement que nous dsirions semble avoir t lou sans que personne ne nous en informe Manque de professionnalisme. Qualit du service client revoir
Apr 20th, 2023

Apr 18th, 2023

We had an absolutely wonderful experience during our 4-month stay at Residence ENCORE in Montreal. The exceptional service we received from the concierge and building manager made us feel right at home from day one. They were always responsive and helpful, going above and beyond to ensure that our stay was comfortable and enjoyable. The top-notch facilities at Residence ENCORE also contributed to our positive experience. We particularly enjoyed the fitness center, the indoor swimming pool and lounge area, which were always well-maintained and provided a great space to relax and unwind.
Jan 29th, 2023