Blinds To Go Inc

Worst service ever. Very expensive, low quality. Awful customer service. Took us 2 times for measuring and at the end the measurement was wrong (The width was longer than expected, luck enough to get the correct height maybe by chance!!) The installation fee was paid in total but the installer came 3 times to our place to finish the installation. 1- First time he did not have the right tool (Ceiling bracket instead of wall bracket, to my surprise because they sent 2 guys to measure and it was a full costumed blind!!!). That made me to go to store and take for installer the wall brackets. Blind to go even did not bother to send me the bracket or compensate for this back and forth!!! 2- Second time the installer move the vertical blinds, but we found out the blind system is not dynamic since factory forgot to attach the mechanism, can you believe that???
Apr 29th, 2023

Horrible customer experience. My in-house visit has been delayed 3 times, and today it got delayed 4hours before the scheduled time. Customer reps keep saying will call back, and ofc they never call back. Really wonders me how this business is still alive with this atrocious quality of service.
Oct 9th, 2022

Expensive, low quality full of problem curtains i paid more than 2300 but... nothing is right
Jul 24th, 2022

Jul 19th, 2022

Horrible. Horrible. Horrible. Avoid this business. I have bought blinds from BlindsToGo for over 10years. And over those 10years its been touch and go with their quality. I was just too lazy to go to the competitors. But no more. On my last purchase, after 6 months of occasional use, the string broke/malfunctioned. Bringing it back to BljndsToGo, I was met with skeptiscm and downright rudeness. Their Guarantee for Life only applies to the mechanism, not including the string that can break. And now the string is illegal anyway now, so I needed to buy another new set, with no credit for the one I brought in so it just went to their trash. Im glad they value their own product when they could have simply offered a repair. Last purchase I will make at this store. Buyer beware.
Jun 4th, 2022