Aesop

I went to the Old Port location today, early in the afternoon. There was not another soul in the shop besides the employee, Phillipe. We spent about 15 minutes talking - he was so incredibly kind and thorough, and gave me tons of insights into Aesop's different lines (i.e. skincare, fragrances, etc.) and their sustainability initiatives. While ringing me up, he also gave me some samples, and told me to come back and let him know how I liked them. One of the most attentive, genuine employees I've interacted with in a very long time. I had to write a review for such a wonderful experience! 10/10 will come back.
Mar 22nd, 2023

Amazing service all around, highly recommend
Feb 17th, 2023

Feb 3rd, 2023

Amazing products, great smells. The service is very friendly and efficient. The staff always makes you feel welcome, make you try different products, offer suggestions and give you samples. Very expensive, but worth it
Feb 1st, 2023

I came in to purchase a body cream, Ive been to aseop stores before and and always treated extremely well. The cashier that helped Me was nice to the people In front of me. Come my turn he was extremely rude! He didnt bother to ask if I wanted samples, I had to ask. However he did offer it to everyone else. Gave me a paper bag instead of a reusable one and I had to ask and he turns around to say ok sure Im really upset that he treated me poorly as if I am not a paying customer!
Jan 8th, 2023