The Source

(Translated by Google) Very nice service from the source masson service, ryad took care of me by explaining the offers to me and thanks to his directive I found the offer I needed. (Original) Trs beau service auprs du service la source masson, ryad ma pris en charge en mexpliquant les offres et grce sa directive jai trouv loffre quil me fallait.
May 5th, 2023

Im so happy for my service today by Hadil at the Rosemont Masson la Source she was so amazing and patient and kind! Thank you Merci Hadil
Apr 23rd, 2023

(Translated by Google) I received exceptional service from the team and in particular Hadil who guided me and gave me outstanding service to help me buy my phone and its accessories. (Original) Jai reu un service exceptionnel de la part de lquipe et en particulier Hadil qui ma aiguill et ma donner un service remarquable pour maider acheter mon tlphone et les accessoires de celui ci.
Apr 19th, 2023

(Translated by Google) They save us) (Original) Ils nous font conomiser)
Apr 17th, 2023

I seldom care to write a bad review but this situation and lack of care from two tiers of management pressed me to write this review. I bought a pair of new headphones last summer, and while purchasing, the sales agent talked to me about extended coverage available for purchase that would include a replacement headphone in case of loss or theft. I purchased the coverage and thought it would come in handy just in case. This month, I lost the headphone, physically went to the location La Source on Masson, got told that I would have to speak to a manager who would call me back. A manager did call a couple of days later with the message ''It would be your word against ours if what you're telling us is true' and ''regarding what the clerk promised you, it is not covered.'' She recommended I call head office to which they also replied it was not in their coverage (provided PDF) therefor nothing they would do for me, the customer who was lied to. Misleading information to get a customer to buy coverage on purchase date to a lack of care and service from management.
Apr 25th, 2023