East Africa Restaurant

Delicious food prepared by two of the loveliest people you could ever hope to meet. The beef, the lamb, the fish, and of course the veg were all fabulous. Anything else I might add would be superfluous.
May 18th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 5/5 More
May 6th, 2023

Food : 5/5 More
Apr 14th, 2023

I have eaten at 50+ different Ethiopian restaurants over the years. The taste of the food is good, straight forward really. I always prefer this traditional style, not fusion or fancy, so that part of my experience was mostly fine. But I was surprised that the meat dish my son ordered was put in the middle of a vegetarian platter for 4. Despite we ordered it separately, my son was sitting at a different table. We got there when the restaurant opened and it took over an hour for the food to hit our table. We waited so long for the water we requested when we placed our order, after 45 minutes my 8 year old walked up to them to ask, she was so thirsty and patiently waiting. When they brought the water he made a passive comment about her asking for it. Also, THERE WAS NO running WATER IN THE RESTROOM TO WASH HANDS WITH. I had to go to the car to get our hand sanitizer since we are planning to eat with our hands obvs. The menu has a post-it note disclaimer on it, stating "some menu items MIGHT cost $1-$2 dollars more per item when you get your bill". What kind of ridiculousness is this???? When I got the bill each item was $2-$3 more! The whole experience took for ever. All in all, it ended up being over priced for how long we waited and how rude the service was. I will never go back there again. Also the hours posted on the window are different than what is on their website and what is on google. It was closed when we arrived, but we hung around trying to figure out where else to go and saw a light came on inside. They never actually turned the Open sign on in the front. If you are vegetarian and somebody else in your group orders meat, you have to be very clear that your plates are separate, in fact mention it twice because they did not do this even though my son was sitting at a different table. My son said the meat dish was cold. Some of the vegetarian selections were cold too, like the spinach, which is a hot dish. Nightmare dining experience. It was so bad, I was a bit jealous of the table that was smart enough to get up and walk out. The people who work there were listening to their devices, on high volumes too. Disappointing all around, since the reviews were so good.
May 24th, 2023

I was very disappointed in the customer service! I called a day before to inquire about ordering injera and was told that in order to do so you call a day before so they can make the injera for you. So I proceeded to make my order for the next day! Unfortunately I couldnt make it on time for my pick up, but it was impossible joining them By phone to let them know of my tardiness. When I finally arrived the owner was extremely rude to me. He said I was late and couldnt get my order. He proceeded to sell it to someone else who had just showed up and not even made an order ahead of time. Granted I was late but it was beyond my circumstances. I feel like he could have still accommodated me as I drove all the way from south shore to pick up this order. But instead he just spoke to me very rudely and didnt even try to understand. Thats what I call horrible customer service. Never again! If you want to get quality service and be respected as a customer I recommend queen Sheba restaurant instead!
May 1st, 2023