Caisse Desjardins du Plateau-Mont-Royal - Siège social

(Translated by Google) Very good bank, very responsive online customer service whenever there is a request, no need to travel. Good card, insurance and savings/credit services. (Original) Trs bonne banque, service client en ligne trs ractif chaque fois quil y a une demande, pas besoin de se dplacer. Bons services cartes, assurances et pargne / crdit.
May 9th, 2023

Apr 30th, 2023

(Translated by Google) I had a virtual appointment at 11:30 a.m. which the counselor (Jade B.) ignored (after waiting 3 weeks for this appointment). So I contacted AccsD, who assured me that the advisor would call me at 2 p.m. At 3:00 p.m., I called AccsD because I still hadn't received a call and I was told that the advisor called me without fail before the end of the day, which never happened! Total lack of respect for customers, no communication, pathetic service. Because of this situation I find myself in difficulty with my business. Unacceptable! (Original) J'avais un rdv virtuel 11h30 que la conseillre (Jade B.) a ignor (aprs avoir attendu 3 semaines pour ce rdv). J'ai donc contact accsD qui m'a assur que la conseillre m'appellerai 14h. 15h je rappelle accsD car je n'ai toujours pas eu d'appel et on me dit que la conseillre m'appelle sans faute avant la fin de la journe, ce qui n'est jamais arriv! Manque total de respect pour les clients, aucune communication, service lamentable. cause de cette situation je me retrouve en difficult avec mon entreprise. Inacceptable!
Apr 21st, 2023

(Translated by Google) Never go to Desjardins. An experience to avoid. Here's what you need to fear: - more expensive packages than banks - lower credit card offers than banks, due to lower bargaining power - poor quality service, agents do not want to cooperate - numerous frauds. Identity, but also on your cards. Takes over 3 months to resolve, charge back, issues - an incredible waste of time contacting the SAC and others. They respond quickly, but they have to be reminded of their mistakes every 2 weeks. In short, for better products, better service and greater security of your money and peace of mind...go elsewhere. It will be my pleasure to detail my experience by private message! (Original) N'allez jamais chez Desjardins. Une exprience viter. Voici ce que vous devez craindre : - forfaits plus dispendieux que les banques - offres de cartes de crdit moindre que les banques, dues un plus faible pouvoir de ngociation - service de pitre qualit, agents ne veulent pas cooprer - de nombreuses fraudes. D'identit, mais aussi sur vos cartes. Prend plus de 3 mois rgler, charge back, problmes - une perte de temps incroyable contacter le SAC et autres. Ils rpondent vite, mais on doit leur rappeller leurs erreurs chaque 2 semaines. Bref, pour de meilleurs produits, un meilleur service et une plus grande scurit de votre argent et paix d'esprit... allez ailleurs. Il me fera plaisir de vous dtailler mon exprience par message priv !
Feb 25th, 2023

(Translated by Google) The worst crate. Do not do business with this branch. The team is incompetent and lied to me. No one was able to read a notarial deed. I have just spoken to the branch manager who confirms that this fund is above the laws of our country. It does not recognize the validity of a notarial and legal act. Sorry. In doing so she accuses me of wanting to defraud an account. She undermines me and has great disdain for our laws. (Original) La pire caisse. Ne faites pas affaires avec cette succursale. L'quipe est incomptente et m'a menti. Aucune personne n'a t capable de lire un acte notari. Je viens de parler la directrice de la succursale qui me confirme que cette caisse se place au-dessus des lois de notre pays. Elle ne reconnait pas la validit d'un acte notari et juridique. Dsolant. Ce faisant elle m'accuse de vouloir frauder un compte. Elle porte atteinte moi et a un grand ddain de nos lois.
Feb 24th, 2023