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These negative reviews are legit. I ordered a chair online and decided to pick it up from the store in mont royal. When I went in the store to pick it up, the representative brought out my chair with no packaging. I was ready to pick it up and carry it out in a box, and asked them why my product isnt packaged and ready to carry home. The representative made some excuse about how the company sent the chair in two pieces (chair and legs) and not one, so they only expected one box but it needed two boxes so theres nothing they can do but have me carry it home without a a box/proper packaging (like how is this my fault that the company and representative miscommunicated?). I told her that she had to find a box for me to carry my two piece chair out of the store because it was very unprofessional to give me my item without packaging. She seemed annoyed and finally went in the back to bring out some random ratty box to put my chair in. I was disgusted and disappointed, but not surprised since I read reviews from this location before ordering my item. The only thing worth it is that I purchased a gorgeous chair and the picture online doesnt do it justice.
Apr 16th, 2023

Apr 10th, 2023

(Translated by Google) Very nice sellers David and Camille helped us a lot with a defective chair. It is so reassuring that we will be well served if there is a glitch after the sale. (Original) Trs gentils vendeurs David et Camille nous ont beaucoup aid avec une chaise defectueuse. Cest tellement rassurant quon sera bien servi si il y a un ppin aprs la vente.
Apr 8th, 2023

(Translated by Google) A very nice furniture store at good prices. I tip my hat to those who have arranged the furniture in the store because it gives a very nice look from start to finish. It's worth going for a walk. Lots of interesting things to see and maybe buy. (Original) Un trs beau magasin de meubles bons prix. Je lve mon chapeau ceux et celles qui ont disposs les meubles dans le magasin car a donne un trs beau coup d'oeil du dbut la fin. a vaut la peine d'aller faire un tour. Beaucoup de choses intressantes voir et peut-tre acheter.
Feb 28th, 2023

(Translated by Google) The worst experience I have had buying several pieces of furniture from them, I receive damaged furniture from drawers that do not open, I had to make several calls, each time someone tells you to call another one...and the last one tells you we'll check that and we'll see you call back, no call back.... you'll call back and always the same story... in the end he agrees to change the furniture.... but he asks you to bring the furniture back to the store and go get the new furniture..... and the best of the story.... in the end he brings you back a bad piece of furniture....i have asked for a replacement coffee table ... his delivery man takes the table and leaves me a box ..... I open the box I find a TV cabinet instead of a coffee table .... when I ask for the replacement they told me you have to wait another 7 days to get your table pcq they only make one delivery per week ..... because of their incompetence I have to stay without a table .... I do not recommend you highly this store (Original) La plus mauvaise exprience que j'ai eu en achetant plusieurs meubles chez eux , je reoit des meubles magan des tiroires qui ne S'ouvre pas, j'tais oblig de passer plusieurs appels , chaque fois quelqu'un vous dit d'appeler un autre...et le dernier te dit on va checker a et on va vois rappeler, pas de rappel.... tu va rappeler et toujours mme histoire... la fin il accepte de changer le meuble ....mais il te demande de ramener les meubles au magasin et d'aller chercher les nouveaux meubles..... et la meilleure de l'histoire.... a la fin il te ramne un mauvais meuble ....j'ai demand un remplacement de table basse ...son livreur prend la table et me laisse une boite .....j'ouvre la boite je trouve un meuble tl au lieu d'une table basse ....quand je demande le remplacement il m'ont dit tu doit attendre encore 7 jours pour avoir ta table pcq ils ne font qu'une seule livraison par semaine ..... cause de leur incomptence je suis oblig de rester sans table ....je vous dconseille fortement ce magasin
Mar 26th, 2023