Bois & Cuir - Montréal | Mont-Royal

May 14th, 2023

Bad experience with horrible customer service
Apr 26th, 2023

The bed I ordered had foot marks in the stain on the headboard. Someone had stepped on it while the board had wet stain. Attempted reach out but never heard back from the company. Beyond this, the bed is good but lack of support after the order is concerning.
Feb 14th, 2023

(Translated by Google) Nice inventory and sidewalks always clear (Original) Bel inventaire et trottoirs toujour bien dgager
Feb 12th, 2023

(Translated by Google) Do not even consider wasting your time with this store. Worst experience with a furniture store, the site isn't up to date, you call they tell you it's in stock and it's not. They don't even have a customer service department, you need to figure out with the store. The store wasts your time by offering another model but it's used and faulty! They make you move to go see something used to simply refund you! Just save yourself time and just go somewhere more professional! Don't waste your time with this inexperienced store! Their site is not up to date, you call to make sure the product is in stock. He confirms that everything is fine and then finally it is no longer in stock. They don't even have customer service and you have to settle everything with the store. The store offers you a product as a solution and the product is worn and damaged. To finally move for nothing and get reimbursed. The worst experience with a furniture store and simply a waste of time. (Original) Do not even consider wasting your time with this store. Worst experience with a furniture store, the site isn't up to date, you call they tell you it's in stock and it's not. They don't even have a customer service departement, you need to figure out with the store. The store wasts your time by offering another model but it's used and faulty! They make you move to go see somthing used to simply refund you! Just save yourself time and just go somewhere more professional! Ne perdez pas votre temps avec ce magasin inexperiment! Leur site n'est pas jour, tu appeles pour t'assurer que le produit est en stock. Il te confirme que tout est beau puis finalement ce n'est plus en stock. Ils n'ont mme pas un service la clientle et tu dois tout rgler avec le magasin. Le magasin t'offre un produit comme solution et le produit est us et abim. Pour finalement se deplacer pour rien et se faire rembourser. La pire exprience avec un magasin de meuble et simplement une perte de temps.
Feb 7th, 2023