Société de l'assurance automobile du Québec (SAAQ)

Took an appointment for 9:30. Arrived at 9:15 and waited in line outside. Got in the building at 9:30, people in line ahead of us had appointments at 10:10, 10:30, 11. For whatever reason they let those people through instead of following their appointments. We waited an hour and still aren't in. You'd think they'd have a system in place to respect people's time. Terrible organization
Oct 8th, 2022

just finished the call at 4:28pm. I started to call at 8:30am this moning and spent 8hrs to get throught the call at 4:27pm!!!!! but the old lady who answered the phone in a rude and arrogant tone, told me to try my luck another day...hung up the phone in a hurry when I said thank........?!???
Sep 26th, 2022

Avez vous un vhicule en co-proprit? Pour changer les coordonnes bancaires pour les prlvements automatiques, il faut le faire sur place ou par fax. a ne fonctionne pas sur leur site Web. D'ailleurs, par fax??? a fait plus que 20 ans on ne fait plus a. SAAQ sont vraiment jour... (Translated by Google) Do you have a shared vehicle? To change the bank details for direct debits, it must be done on site or by fax. It doesn't work on their website. By the way, by fax??? We haven't done that for more than 20 years. SAAQ are really up to date...
Aug 21st, 2022

Jun 28th, 2022

Je me suis prsent 10h00 et je n'ai pas pu tre reu. (Translated by Google) I showed up at 10:00 a.m. and couldn't be received.
Jun 3rd, 2022