Pierce Hotel by Simplissimmo

Safety: Building has three security ports. Front door is quick to access, elevator requires a code and apartment door is touchscreen. Very easy. Walkability: easy sort into old port and surrounding neighborhood to many activitys, culture, sighseeing, history Food & drinks: Whatever you desire to eat or drink is STEPS away, restaurants, takeaway, pubs, SAQ and dpanneur right downstairs
May 23rd, 2023

May 18th, 2023

(Translated by Google) In the middle of the city center, clean and quiet (Original) Au milieu du centre ville, propre et calme Nearby activities: Un endroit idal
May 13th, 2023

May 6th, 2023

Total scam in my opinion, go somewhere reputable. Edited after the hotels attempt to clarify points, or rather continue to mislead, which appears to be a core feature of their business model. I appreciate that you need to appear diplomatic for potential customers but theres no need to misrepresent facts. 1. I never complained about the parking fee not being included in the room rate. I complained about you falsely advertising having parking and upon booking sending a guide on how to find parking in the city. Everyone is aware that the city of Montreal has public parking, so theres no need for you to advertise this as a feature of your hotel. 2. You state below that you wish to be transparent about your charges. Then please explain why you charge fees and taxes that are almost as high as the room rate? Presumably to actually avoid price transparency and instead mislead potential customers about the actual cost of the stay in order to appear competitive pricing-wise and take away the opportunity for the potential customers to filter you out. 3. You claim your cancellation policy is in place to allow you to manage room inventory effectively. However, you forgot to mention that I had JUST booked the room and asked you to cancel the booking immediately after reading your message about the parking situation. Thus it is hard to believe that those 30-60 minutes between me booking the room and asking you to cancel affected your room inventory. In conclusion, it is very obvious that your practices are purposefully and fully intentionally misleading, regardless of how you would like to appear in your response. As a piece of free business advice Id recommend you to reconsider this short term thinking of fooling customers into booking a stay with you and rather focus on sustainable business practices such as good and honest customer service. I guarantee you good reputation and repeated customers are worth more long term than unfairly imposed cancellation fees, especially in an industry like hospitality.
Apr 28th, 2023