Empire Suites

May 22nd, 2023

Positive side: - customer service is not as bad as other review has stated, in fact, they checked us in around 3:40pm and no one was waiting - location is amazing, close to metro, also walkable to Chinatown and old port - nice smart TV! Negative side: - given the decade old room condition, I couldnt justify paying $250 to stay. Maybe around 180-200 is ok. - Clogged bathtub - Half of the lights in the room not working - Something is giving me itchy arm (either the bed or towel) sensitive skin people should be aware and bring their own sheets & towel - Heater not functioning - Someone knocked on our door twice in the middle of night, quality of people staying here might be a concern? - no fridge - reminder for people coming by car, the hotel has a gated parking and is better to ask for the passcode beforehand. We ended up didnt park in the hotel tho, they increased their price from $28 to $50 per day during peak season. Theres a public parking just 20m down the street and is way cheaper.
May 20th, 2023

May 13th, 2023

(Translated by Google) Decent hotel for one night when you want a good location in the Latin Quarter near Mile End. Carpet everywhere (avoid people allergic to dust mites or asmatic). Ordinary service, the boss controls everything and the employees cannot serve you. They hardly speak French. Bathroom could use some love because it dates from another era like the rest. (Original) Htel correct pour une nuit lorsque vous voulez tre bien situ dans le quartier latin prs du Mile End. Tapis partout ( viter les gens allergique aux acariens ou asmatique). Service ordinaire, le patron contrle tout et les employs ne peuvent pas vous servir. Ils ne parlent presque pas franais. Salle de bain aurait bien besoin d'amour car elle date d'une autre poque comme le reste d'ailleurs.
May 10th, 2023

Noteworthy details: Ne respecte pas ses rservation et t avise que 1 heure avant mme si rserv 3 semaine l avanc par deux fois nous a mis dans le trouble moi et ma famille en annulant 1 heure avant notre arrive aucun respecte pour les clients nous sommes 4 heures de route et ils s en foutent ne recommande personne
May 8th, 2023