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      Loft Hotel Montreal

      ( 446 Reviews )

      Loft Hotel Montreal
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      Chamber Rating

      4.0 - (446 reviews)
      224
      130
      30
      10
      52
      Read Our 446 Reviews

      Chamber Rating

      4.0 - (446 reviews)
      224
      130
      30
      10
      52
      › ‹
      • chad dave


        Feb 2nd, 2023

      • ganesh poojari


        Jan 17th, 2023

      • Rosalie Lemieux


        Dec 8th, 2022

      • Rachel Sanelli

        Very bad management, charged our client for a 4-night stay instead of the 2 nights she was actually there and originally had booked(And she has proof she only stayed there 2 nights based on check in and check out dates). Refused to resolve the situation and is blaming her, completely embarrassing customer service, do not stay here as they seem to be okay with committing FRAUD! ON TOP OF IT THE OWNERS REPLY IS ALSO A LIE, I SPOKE TO HER AND THAT IS ABSOLUTELY NOT WHAT HAPPENED. HER CREDIT CARD WAS GIVEN FOR INCIDENTALS ONLY AND YOUR STAFF LIED TO HER AND CONFIRMED SHE WOULD NOT BE CHARGED, HER RESERVATION WAS FOR 2 NIGHTS ONLY AND SHE CONFIRMED THAT AT CHECK IN, SHE HAS PROOF OF HER FLIGHTS SO NO, SHE DID NOT "DECIDE' TO LEAVE EARLY. THIS IS NOT HOW YOU TREAT CUSTOMERS, AND THIS SHOULD HAVE BEEN RESOLVED FOR HER BASED ON HER CHECK OUT DATE/FLIGHT. NOT SATISFYING YOUR CUSTOMER SHOWS BAD FAITH ON YOUR PART SO YES THIS REVIEW AND MY WORDS ARE ACCURATE.
        Dec 3rd, 2022

      • Eric Maag

        Just a quick update - what a difference when a hotel hires a competent manager! The deposit was returned and the issue was effectively resolved. Thanks Haguy - all the best! Rooms : 4/5 | Service : 4/5 | Location : 5/5 More
        Nov 15th, 2022

      Read Our 446 Reviews

      About
      Loft Hotel Montreal

      Loft Hotel Montreal is located at 334 Terr. St Denis in Montreal, Quebec H2X 1E8. Loft Hotel Montreal can be contacted via phone at 514-439-1818 for pricing, hours and directions.

      Contact Info

      •   514-439-1818

      Questions & Answers

      Q What is the phone number for Loft Hotel Montreal?

      A The phone number for Loft Hotel Montreal is: 514-439-1818.

      Q Where is Loft Hotel Montreal located?

      A Loft Hotel Montreal is located at 334 Terr. St Denis, Montreal, QC H2X 1E8

      Q How is Loft Hotel Montreal rated?

      A Loft Hotel Montreal has a 4.0 Star Rating from 446 reviewers.

      Ratings and Reviews
      Loft Hotel Montreal

      Overall Rating

      Overall Rating
      ( 446 Reviews )
      224
      130
      30
      10
      52
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      chad dave on Google

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      ganesh poojari on Google

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      Rosalie Lemieux on Google

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      Rachel Sanelli on Google

      image Very bad management, charged our client for a 4-night stay instead of the 2 nights she was actually there and originally had booked(And she has proof she only stayed there 2 nights based on check in and check out dates). Refused to resolve the situation and is blaming her, completely embarrassing customer service, do not stay here as they seem to be okay with committing FRAUD!
      ON TOP OF IT THE OWNERS REPLY IS ALSO A LIE, I SPOKE TO HER AND THAT IS ABSOLUTELY NOT WHAT HAPPENED. HER CREDIT CARD WAS GIVEN FOR INCIDENTALS ONLY AND YOUR STAFF LIED TO HER AND CONFIRMED SHE WOULD NOT BE CHARGED, HER RESERVATION WAS FOR 2 NIGHTS ONLY AND SHE CONFIRMED THAT AT CHECK IN, SHE HAS PROOF OF HER FLIGHTS SO NO, SHE DID NOT "DECIDE' TO LEAVE EARLY. THIS IS NOT HOW YOU TREAT CUSTOMERS, AND THIS SHOULD HAVE BEEN RESOLVED FOR HER BASED ON HER CHECK OUT DATE/FLIGHT. NOT SATISFYING YOUR CUSTOMER SHOWS BAD FAITH ON YOUR PART SO YES THIS REVIEW AND MY WORDS ARE ACCURATE.

      Eric Maag on Google

      image Just a quick update - what a difference when a hotel hires a competent manager! The deposit was returned and the issue was effectively resolved. Thanks Haguy - all the best! Rooms : 4/5 | Service : 4/5 | Location : 5/5 More

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      Overall Rating

      Overall Rating
      ( 446 Reviews )
      224
      130
      30
      10
      52

      Write a Review

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