Hermès

The attitude of the staff was really bad, i walked in, no-one greeted & no-one even looked at me, luxury purchase includes the experience and customer service. Unfortunately many staff in Hermes are lacking that awareness, they either need retraining or reminder if Hermes cares at all about the customers
May 16th, 2023

Apr 13th, 2023

Mar 27th, 2023

I really like the place. Supper amazing experience and meet my expectation. Especially my Chinese SA are professional and reliable! Highly recommend!!
Jan 15th, 2023

If you want to meet worst service in Hermes, I preferred going to Hermes in Montreal, In 2017 or something like that if you went there you received nice customer service with Ms.Nitti and her team, in 2021 as the same with Ms.Elizabeth and her team. Now it is discussing!!!! I would like ye explain: I bought nice card holder in 2017 and couple of days ago someone stolen my card holder, I went to Hermes to make a new purchase as the same that I had. They didnt find that, when I asked to searching or requesting in Paris to making as a new they said the can not do it, also when I requested to have a bill, they told me a big story about that. I thing I went to the wrong place this is not Hermes that I made so many purchased on it. I dont know whats going on!!!!! Maybe they changed the policy for customer and staying just for number of sales thats why they dont care about another request!!!
Apr 17th, 2023