Thought Technology Ltd.

Awesome company. We had a minor issue with one of our products and did not realize it until after out patient was already hooked up. While the patient was still hooked up we called support, spoke with Vadim and in just a couple of minutes he had us up and running and we did not even have to take the leads off the patient. When I got off the phone with Vadim my patient looked at me and said " wow, you don't see customer service like that anymore. Impressive!" Thanks to Vadim and the whole team at TT. Excellent work!!!
Aug 5th, 2022

I have been using Thought Technology products since 2007. I recently needed to upgrade my entire suite and cannot say enough about the exceptional customer service I received to ensure I got everything installed and my hardware worked appropriately. If you are a clinician or educator and need sEMG/biofeedback equipment I highly recommend Thought Technology products. Special thanks to Maribel and Frank for getting me up and running. Thank you, Ruth M. Maher PT, PhD, DPT Professor Philadelphia College of Osteopathic Medicine Dept of Physical Therapy
Feb 20th, 2021

Great customer service. They helped me fix a problem that was our fault.
Nov 12th, 2020

I suffer from TMJ so badly that I have destroyed my jaw joint on the left side. I have had multiple mouthguards, multiple steroid injections, Botox injections every 4 months for 3 yrs., bilateral arhrocentesis 2 times and 1 arthroscopic surgery on bilateral jaw joints with zero help. I found the Myotrac device searching online for TMJ help and ordered it. I wear the device at night while sleeping and wake up with no pain and feel refreshed. No headaches, no jaw pain, no teeth pain and teeth sensitivity. This device has changed my life. I had an issue with a short in the cable and Thought Technology immediately sent me a replacement since my device was still under warranty. During the 10 days I could not use my myotrac I immediately went back to waking with a headache, neck ache, jaw and teeth pain. I really can't express how thankful I am to Thought Technology for making an affordable treatment option for TMJ suffers.
Jan 13th, 2021

My instructor, Frank DeGregorio, went above and beyond despite the pandemic. Frank has an engaging manner- he put me at ease, greatly optimizing my learning. This instructor held my attention during our sessions so much that I almost forgot I was learning elements related to computer science! The course coordinator, Raymond Yust, was also extremely helpful and patient in helping me resolve some bureaucratic billing issues related challenges on my end. Because it gave me a degree of insight into how the platform is set up, this training gave me much more acumen into how to work with the new software in ways I wouldnt be able to without the training. This invaluable training greatly accelerated my familiarity with the platform so that I can bring the benefits of biofeedback to my patients with less hassles and delays of learning new equipment. I am very grateful for this course and would recommend it to anyone unfamiliar with the software.
Dec 23rd, 2020